Thank you for your feedback on the Galaxy Buds3 Pro, Inaur! We’re glad to hear that you're enjoying their performance. We understand that achieving the perfect fit is essential for optimal noise cancelation and sound quality. The Galaxy Buds3 Pro comes with a variety of ear tips designed to provide a comfortable and secure fit for a wide range of ear shapes. We recommend trying all the sizes included in the package to find your ideal fit. Once again, we appreciate your feedback as we continue to strive to make constant improvements. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, L4tas! We completely understand your concerns regarding the fit and access to the controls. It's essential to have the right size ear tips for your unique ear shape, as this can significantly enhance both comfort and security. The Galaxy Buds3 Pro come with multiple sizes of ear tips, so we encourage you to experiment with different options. Finding the perfect fit will help minimize any issues with the earbuds falling out and improve your overall listening experience. We know that accessing the controls can be a bit tricky, especially if the earbuds aren't fitting properly. Once you find the right fit, it should make using those controls much easier. If you need assistance changing the ear tips, we have a comprehensive guide that can help you get the best out of your earbuds. We’re glad to hear that you love the sound quality and noise cancellation! These features are designed to provide an immersive listening experience, and we hope you enjoy them to the fullest once you’ve adjusted the fit. Thank you again for sharing your thoughts, and please reach out to us at Samsung Support if there’s anything else we can assist you with! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your wonderful feedback on the Galaxy Buds3 Pro, Gerardo! We’re delighted to see that you are enjoying the exceptional sound quality and stylish design. It’s fantastic to know that the seamless connectivity with your Samsung devices has been able to enhance your overall experience. We take pride in creating products that integrate smoothly into your life. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Barb, Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung. The battery life of your Samsung earbuds https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96 -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Miles Han, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the use of your earbuds is to you and specific features enhancing your overall experience. We have provided a link to the Samsung Support Team if you have questions or would like assistance with any aspect of your Samsung products. Please, don't hesitate to reach out to us again to share additional feedback on your devices. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages