Hey A Lee, we appreciate you taking time out of your day to share your experience with your Samsung Galaxy Buds3 Pro with us. We would love to help you with the fit of your earbuds to maximize your overall experience. We have shared below a link to an article to help you troubleshoot the fit and discover the optimal placement of the earbuds in your ear. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for your fantastic review of the Galaxy Buds3 Pro, Captain Awesome! We're glad you found them easy to pair and enjoyed the customizable tips. Your idea about ear-wrapping designs is interesting! We’re proud of their 53mAh battery life and IP57 water resistance, perfect for any environment. With features like Active Noise Cancelling, Adaptive Sound, Ambient Sound, and immersive 360 audio, we aim to enhance your listening experience. Thanks again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey BJ305, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you on a daily basis. We would love to help with the features that may be causing frustration during your usage including the fit and new pinch settings. We have provided a link to an article to help you with the placement for a secure fit, and another link to the full device manual to help you with the pinch settings and other features of your earbuds. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Michael, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand that the battery life of your device is vital to your uninterrupted listening and enjoyment. Without knowing what battery life you are experiencing, we have provided a link to an article to help you troubleshoot this matter. We have also provided a link to the Samsung Support Team if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for your honest feedback on the Galaxy Buds3 Pro, Mike. We truly appreciate your feedback, as it helps us improve our products and services. At Samsung, we strive to provide the best experience with our Galaxy Buds3 Pro. Designed for comfort and superior sound quality, these earbuds come packed with features like Adaptive Sound, Active Noise Cancellation, and ambient sound mode, all aimed at enhancing your audio experience. However, it’s important to note that some features may require your phone to be running compatible software to function properly. We recommend ensuring that your device is up to date to unlock the full potential of the Galaxy Buds3 Pro. If you have any specific questions or require assistance, we’re here to help at Samsung Support! Your satisfaction is our priority, and we want to ensure you have the best experience with your Galaxy Buds3 Pro. Thank you for being a valued part of the Samsung family! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus