We appreciate you taking the time to share your feedback with us, Cedric. The Galaxy Buds3 Pro delivers excellent sound quality, and are designed to meet expectations with features like Adaptive Noise Control and its premium audio quality. Their compact case is sleek and easy to carry, though it might take a bit of practice to get used to placing the earbuds securely inside due to their smooth design. It’s great to hear how much you’re enjoying them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Derrick! It's great to see that you love the seamless connection when you take them out of the case. We're thrilled that you're enjoying the dynamic stereo sound and effective noise cancellation. Plus, with up to 26 hours of playtime per charge (and 30 hours with the fully charged case), you can enjoy your music without interruption. Thanks again for your feedback once again! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Heimdall, Thank you for sharing your experience with the Galaxy Buds3 Pro. The Buds3 Pro were designed with soft, skin-friendly materials to support long listening sessions. In the meantime, please avoid continuous use of your Galaxy Buds3 Pro and contact our Samsung support team at your earliest convenience to discuss further options. Your feedback is valuable as we work on improving comfort and material choices for different users. Thank you for sharing your feedback and being part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro, Lute! We’re glad to see you’re enjoying the sound quality and noise-cancellation feature. We understand that finding the perfect fit can be a challenge when getting used to new buds, but have you tried the additional ear tips that come with your earbuds? They’re designed to offer various sizes for a more secure fit, which might help improve your listening experience. We truly appreciate your recommendation for other Samsung phone users, and we’re always here to help you get the most out of your buds! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there SDun, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely know how valuable a comfortable fit is to your continued usage and enjoyment. We have provided a link to an article to help you find the ideal placement of your earbuds for a comfortable fit, and recommend doing a fit test with your device while connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages