Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Erik. It's great to hear your perspective. The Galaxy Buds3 Pro is designed to provide a snug fit with multiple silicone ear tip sizes available. Trying different sizes might help you achieve a more comfortable experience during extended use. Check out the link attached for options to help you get a better fit. Regarding the difficulty of placing them in the case, the design allows for easy storage, but it can take a moment to get used to the alignment. Make sure to align the earbuds with the charging pins correctly, as this can make a difference. The Galaxy Buds3 Pro provide up to 26 hours of playtime on a single charge, and this can be extended to 30 hours with a fully charged case. If you’re noticing that the battery life is shorter than expected, there are a few adjustments you can make to conserve power, ensuring your earbuds last when you need them most. To maximize battery life, store the earbuds in their charging case with the cover closed when not in use. Additionally, you can adjust the notification settings through the Galaxy Wearable app on your connected phone; if you're using an iPhone, make these adjustments in the Galaxy Buds app instead. These simple steps can help you get the most out of your earbuds. We're pleased to hear you enjoyed the microphone quality. With advanced noise cancellation features, the Buds3 Pro are designed to deliver crystal-clear sound even in noisy environments, making them ideal for calls. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We’re here to support your experience with the Galaxy Buds3 Pro! -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Rios, Thanks for sharing your experience with the Galaxy Buds3 Pro. It's wonderful to hear that the sound quality matches your expectations. We also value the details about long-wear comfort and the battery life balance of the buds. If they cause any discomfort, please stop using them and contact our Samsung Support Team for help. Comfortable wear should offer excellent sound and a gentle fit in your ear. Additional information on proper placement is linked below. If you notice one earbud draining faster, check both earbuds and the case for debris, and verify your Galaxy Wearable app to ensure your earbuds' software is current. Insights like these help our audio teams enhance fit options and power management for a more consistent and comfortable listening experience. We look forward to assisting you, and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ Samsung earbuds do not turn on or charge https://www.samsung.com/us/support/troubleshoot/TSG10000013/ Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your honest feedback on the Galaxy Buds3 Pro, Alexsa. We hate to see that your listening experience hasn't been as enjoyable as it should be. The Buds3 Pro features a 2-way speaker and supports ultra high-quality audio with 24-bit and 96kHz resolution. Additionally, it includes active noise cancellation and adaptive noise control to enhance your listening experience. If you have any more concerns or suggestions, please don't hesitate to reach out. To enhance connectivity, we recommend ensuring that your earbuds are updated to the latest firmware. Regular updates can improve performance and stability. If you haven't already, consider resetting the earbuds, as this can help restore their functionality and performance. For comfort, we understand that fit can vary from person to person. We encourage you to explore the different sizes of ear tips included with your buds. Finding the right fit can significantly enhance your listening experience and help with prolonged use. We truly value your feedback, as it helps us continue to make enhancements. If you have further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It is so great to hear how much you love your Galaxy Buds3 Pro, Tony. It sounds like you are really enjoying exploring all the amazing features these buds offer. The real-time translation and Adaptive Noise Control powered by Galaxy AI truly open up so many possibilities, and it is wonderful that you are finding new ways to use them through videos and reels. YouTube is definitely a fantastic place to uncover even more tips and tricks for your Buds. Your enthusiasm shines through, and we love that these earbuds are exceeding your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Marcus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would be thrilled to help you resolve any frustrations you are experiencing with your earbuds and help you maximize your daily experience. We have provided links to articles to hep you with the fit, and audio quality. We have also provided links to the full device manual and the Samsung Support Team to help you adjust the settings to align to your listening preferences, and offer additional assistance if these frustrations continue. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323 Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages