Thank you for sharing your experience with the Galaxy Buds3 Pro, Zangetsu981! We completely understand your frustration with them slipping out during workouts. It’s crucial to have the right fit to fully enjoy the sound quality, especially when you’re active. We recommend trying out the different-sized ear tips that come with the Buds3 Pro to find the perfect fit for your ears; this helps create a snug seal and minimizes any sound leaks. Make sure to check for the directional marks: the right bud is marked with an 'R' and should face you when inserted into your right ear, while the left bud is marked with an 'L'. Angle the earbuds slightly so that the microphone points towards your mouth, and feel free to adjust their position until they feel just right. Additionally, you can use the earbud fit test in the Galaxy Wearable app to ensure you have the optimal fit. If you need assistance with changing the ear tips, we have a guide available for the Buds3 Pro in the link attached. We hope these tips enhance your experience with your buds. For any questinos or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there José, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are overall happy with the audio quality, and we would love to help you with the ANC setting of your earbuds. We have provided a link to the full device manual that will highlight the ability to turn the intensity of the feature up and down depending upon your surroundings and preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages