Hello there, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important a comfortable fit is to you every day during usage. We have provided a link to an article to help you with the fit, and another to the full device manual to help you with the touch settings and other features. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Buds3 Pro! We appreciate your feedback regarding their fit and sound level. It's worth noting that the Buds3 Pro is powered by our first-ever dual amplifier, featuring independently controlled woofers and tweeters. This design allows for a broad spectrum of sound, ensuring you can enjoy the minute details in your music with our enhanced 2-way speaker system. To achieve optimal audio performance, make sure you have the right size ear tips for your ears. The earbuds come with different-sized tips, and they must fit snugly without any gaps between your ear and the ear tip to prevent sound leaks. If you need guidance on changing the tips, please refer to our guide. Once you have the correct tips, check the bottom of the earbuds for directional marks—the "L" for left and "R" for right. Insert them into your ears accordingly, ensuring the microphones are pointing toward your mouth. Feel free to adjust their position until they feel comfortable. You can also run an earbud fit test using the Galaxy Wearable app to confirm that you have the proper fit. If you have any further concerns, please feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Jason! We understand that achieving the perfect fit is essential for the best listening experience. To ensure an optimal fit, these earbuds come with different sized ear tips. First, make sure you have the right size tips for your ears; they should fit snugly without any gaps to prevent sound leaks and ensure excellent audio quality. If you need guidance on changing the tips, please refer to our Buds3 Pro tips guide. Once you have the appropriate tips in place, check the bottom of the earbuds for directional marks labeled L and R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L also facing you. Angle the bud slightly so that the microphone points towards your mouth rather than straight down, and adjust the buds by rotating them until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. We appreciate your insights and hope you have a better experience with your Galaxy Buds in the future! If you have any further concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus