Hi there Alysia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be with your device being so new and not aligning to your expectations and needs. We are always happy to help our customers troubleshoot any aspect of their device that is not meeting their expectations and have links below to help with the connection to your devices. We have also shared a link to the Samsung Support Team if you have questions or are interested in exploring options available for earbuds that align to your preferences. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We understand that losing a bud can be a concern. With features like ‘Find My Earbuds, you can easily locate them if they go missing. We’re excited about how Galaxy AI enhances the sound quality by adapting the equalizer and active noise control (ANC), ensuring a personalized listening experience. With the first-ever 2-way speaker featuring a woofer and tweeter, with Dual Amp technology, the Buds3 Pro deliver high-quality audio of up to 24-bit/96kHz. This creates an immersive listening experience that we hope you'll love. Once again, we appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus