Hello John, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality and fit of your earbuds. We have provided a link to the Samsung Support Team if you would like to discuss the matter of the eartips included with your device further. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Pancho, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you find the ideal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Jose. We always look forward to hearing from you. We love to see that you love the sound quality and features your buds provide. It's also great to see that you are pleased with the fit and battery life. The Galaxy Buds3 Pro allows you to enjoy a long-lasting battery life that keeps you in your groove for hours. They provide up to 30 hours of listening time with the charging case. Enjoy a refreshed look and revolutionary sound with our two-way speakers, featuring Ultra High-Quality Audio (24-bit / 96 kHz). Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Regina G, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important lasting battery with your device is to you every day. This device is designed to last Up to 7.0/30hr(ANC Off) and Up to 6.0/26hr(ANC On). The 30 hours or 26 hours you see is with the additional battery from the charging case included with your device. If this is not your experience, we have provided a link to the Samsung Support Team to offer additional troubleshooting assistance and help you work towards a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, ряоdigч! We’re glad to see you’ve noticed improvements in sound quality. At Samsung, we strive to deliver the best audio experience possible, and it's great to see that reflected in your use. We noted your feedback regarding the microphone. The Galaxy Buds3 Pro is designed to provide exceptional audio clarity, and we’re always looking for ways to enhance this further. Be sure to keep your buds clean and up to date with the latest software for the best performance. Regarding the charging case design, we appreciate your perspective. While we currently do not offer a black color option, we often introduce new styles and colors, so be on the lookout for future releases. We recognize the change to the pinch action can take some getting used to. The goal was to balance usability and practicality while maintaining functionality. Your input on this feature is invaluable, and we’ll keep it in mind for future updates. Thank you again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your amazing feedback on the Galaxy Buds3 Pro. We are more than happy to see that they stand out for you, especially in terms of fit and battery life. It's fantastic to see that you are enjoying the exceptional noise-cancellation feature as well. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus