Hi there Steve I, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that these redesigned earbuds can take some time to adjust to with the gestures and motions are different. We have provided links to help you with the fit, and to the full device manual to help you adjust any settings to align to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance with any frustrations you may be experiencing with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Makhaya, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ear tips and features of your earbuds are to you every day. We have provided a link to a video to help you change out the ear tips to get that ideal fit. We have also provided a link to the full device manual we have available to help you troubleshoot the LED settings. Lastly, we have shared a link to the Samsung Support Team to help if these experiences continue. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Regina G, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important lasting battery with your device is to you every day. This device is designed to last Up to 7.0/30hr(ANC Off) and Up to 6.0/26hr(ANC On). The 30 hours or 26 hours you see is with the additional battery from the charging case included with your device. If this is not your experience, we have provided a link to the Samsung Support Team to offer additional troubleshooting assistance and help you work towards a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages