Thank you so much for your feedback, Dasha! We're thrilled to see that you're enjoying the incredible sound quality of the Galaxy Buds3 Pro. The premium audio experience you mentioned is thanks to our advanced technology, including the upgraded speaker and Intelligent Active Noise Cancellation, which immerses you in crystal-clear sound and rich bass. We appreciate you sharing your experience and hope you continue to enjoy every moment with your Galaxy Buds3 Pro! If you have any other thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Taylor, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your phone calls are to you every day. If you have already tried to adjust the audio settings inside the program directly, we have provided a link to the Samsung Support Team. These experts can work with you one on one through chat to resolve any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your feedback on the Galaxy Buds3 Pro, Lex! We love to hear you're enjoying the amazing sound, great fit, and seamless connectivity paired with your Galaxy 24 Ultra. Regarding the battery life, the Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, and this can be extended to up to 30 hours with a fully charged case. We recommend a couple of tips to help conserve battery power when you need it most. Make sure to keep your earbuds in the charging case with the cover closed when not in use, and adjust the notification settings from the Galaxy Wearable app on your connected phone. If you're using iOS, you can also adjust these settings in the Galaxy Buds app. With these adjustments, you can maximize your listening experience. If for need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro. The Buds3 Pro utilizes Galaxy AI for features like Live Translate, which enables real-time translation during conversations. We understand your concerns regarding the fit, especially since you've tried all three sizes of ear tips. It's crucial for earbuds to feel comfortable, and we want you to have the best experience possible. Have you had a chance to run the Fit Test? This feature helps ensure you achieve the right seal for optimal sound quality and active noise cancellation. You can find the Fit Test in the Galaxy Wearable app, and it only takes a moment to complete. The Buds3 Pro is designed with a customizable ergonomic fit that enhances comfort, so we hope this helps you find a better fit. We appreciate your feedback and are confident that you'll enjoy the immersive sound experience and adaptive features once you have the fit just right. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for taking the time to share your experience with the Galaxy Buds3 Pro, Lynn! We're thrilled to see that you enjoy using them. The pinch and swipe controls are designed to offer a seamless way to manage your audio experience. We understand that being mindful of where you touch can be a bit tricky at first, but we hope you find that these controls allow for effortless adjustments, whether it's tapping to play or pausing your music, or swiping to change the volume. Our goal is to enhance your listening experience while keeping things simple and enjoyable. If you have any further feedback or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus