Thank you so much for the 5-star review, Camille! We’re pleased to see you're enjoying the noise-cancellation mode of the Galaxy Buds3 Pro. It’s designed to provide an immersive listening experience, and we’re glad it’s working well for you. We also appreciate your feedback on the lightweight design, which makes it perfect for active lifestyles. Your suggestion for more color options is valuable. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for sharing your candid feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are a fantastic choice for your first wireless earbuds! They offer seamless connectivity, allowing you to start listening immediately without adjusting your phone or tablet settings. The premium sound quality, powered by Galaxy AI, ensures an immersive audio experience tailored to your liking. With Adaptive Noise Control, you can block out distractions while staying aware of your surroundings. It’s great to hear see much you’re enjoying them! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, ряоdigч! We’re glad to see you’ve noticed improvements in sound quality. At Samsung, we strive to deliver the best audio experience possible, and it's great to see that reflected in your use. We noted your feedback regarding the microphone. The Galaxy Buds3 Pro is designed to provide exceptional audio clarity, and we’re always looking for ways to enhance this further. Be sure to keep your buds clean and up to date with the latest software for the best performance. Regarding the charging case design, we appreciate your perspective. While we currently do not offer a black color option, we often introduce new styles and colors, so be on the lookout for future releases. We recognize the change to the pinch action can take some getting used to. The goal was to balance usability and practicality while maintaining functionality. Your input on this feature is invaluable, and we’ll keep it in mind for future updates. Thank you again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Simon. Thank you for sharing your experience with the Galaxy Buds3 Pro. We're glad to see that you've already tried the additional earbud tips to get a better fit. Just a quick reminder to match the markings for right and left when putting them in. The right bud goes in your right ear and the left in your left. Try angling them so the microphone points toward you, and don’t hesitate to adjust them until they feel just right. To ensure a comfortable fit, you can also use the earbud fit test available in the Galaxy Wearable app. For the unresponsive touch controls, please check out the link attached for troubleshooting tips that can help with the pinch and swipe gestures. If you have any further concerns or questions, feel free to reach out to us at Samsung Support. We’re here to help you get the best experience possible. -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7 smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Mikie, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how crucial a secure fit is for your activities and optimal audio quality. We have provided a link to an article to help you with the placement and another to a video to help you change the ear tips to best align to your ears. We have lastly shared a link to the Samsung Support Team if this experience continues. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Alex, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the battery life of your device is to you every day. We have provided a link to an article to help you with the features and intended functionality of your device battery. We have also provided a link to the Samsung Support Team if this experience continues to occur and you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages