Hey there Vlad, Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer. How to install software updates on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS10001316/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello there, Thanks for sharing your experience with the Galaxy Buds3 Pro. These earbuds aim to deliver high-quality sound, smart features, and dependable daily performance within the Galaxy ecosystem. We understand it can be frustrating if your earbuds aren’t charging correctly. Please remember that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, specific to each product. Additionally, you can extend coverage with Samsung Care+ on eligible devices for extra protection and support. For more help with your Galaxy Buds3 Pro warranty options, please contact our Samsung Support Team. We appreciate your participation in the Samsung community and value your feedback. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Alright, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are overall pleased with the new features and enhanced customization capabilities of your device. We would love to help you troubleshoot the static you mention experiencing with your device. We have provided a link to an article to offer troubleshooting measures at your convenience. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages