We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, MEY1! We’re thrilled to see that you love the sound quality. We completely understand your concern about them not staying securely in your ears. It can be frustrating if your earbuds fall out. To help with this, we recommend trying out the different-sized ear tips that come with the buds. Finding the right size is crucial for ensuring a snug fit, as this helps eliminate any gaps that could lead to sound leaks and enhances your listening experience. If you need guidance on changing the tips, we have a helpful guide available. Once you have the correct tips on, make sure to check the directional marks on the earbuds—'L' for left and 'R' for right—when you insert them. Angle the earbuds slightly so the microphones face towards your mouth, and adjust them until they feel comfortable. Additionally, using the earbud fit test in the Galaxy Wearable app can help you achieve the perfect fit. We hope these solutions enhance your experience with the Buds3 Pro, and if you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Bone405, Thank you for taking the time to share your experience with your Galaxy Buds3 Pro. Your Galaxy Buds3 Pro are capable of automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling. These sound options provide an enjoyable listening experience when you’re playing music or answering a call. However, you also have the power to enable these options manually using the Galaxy Wearable app. The Galaxy Wearable application connects the wearable device to your mobile device. It also manages and monitors the features and applications installed on wearable devices. You can control volume settings on your earbuds, enabling noise cancellation and other features. To set it up, check out the links provided below for more details. Thank you for your review. We are happy to have you as a part of the Samsung community. Galaxy Wearable https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch Automatic noise adjustments on the Galaxy Buds3 Pro https://www.samsung.com/us/support/answer/ANS10003394/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there BrezzMyster, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing how much you are enjoying the audio quality and features of your new earbuds. We would love to help you with the fit to help ensure you have the best experience possible with your device. We have provided links to an article to help you with the fit, a video to help you with the eartips, and a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Shah, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds is to you every day for prolonged use. We have provided a link to an article to help you with the ideal placement for the fit. We also recommend doing a fit test with your earbuds when connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this matter persists or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages