Hi there Tom Swenson, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important being able to change the ear tips is to getting the ideal fit of your earbuds. We have provided a link to a video to help walk you through this process at your convenience. We have also provided al ink to the Samsung Support Team if you have additional questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds3 Pro, Cin! We understand how crucial proper noise cancellation is, especially in a lively environment like a lunch setting. To get the best performance from your Buds3 Pro, it’s essential to ensure they’re positioned correctly in your ears for optimal noise isolation. We recommend making sure the earbuds fit snugly, with no gaps between the ear tip and your ear canal. Also, please double-check that the ear tips are fully installed. The latch at the bottom of the earbud should align perfectly with the groove of the ear tip. If you're still experiencing issues, we suggest trying a larger ear tip for a better fit. Lastly, don’t forget to keep your Buds3 Pro and your device updated to the latest software version to ensure you're enjoying all the latest features and enhancements. We hope these tips help improve your experience. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus