Thank you for sharing your experience with the Galaxy Buds3 Pro, Cin! We understand how crucial proper noise cancellation is, especially in a lively environment like a lunch setting. To get the best performance from your Buds3 Pro, it’s essential to ensure they’re positioned correctly in your ears for optimal noise isolation. We recommend making sure the earbuds fit snugly, with no gaps between the ear tip and your ear canal. Also, please double-check that the ear tips are fully installed. The latch at the bottom of the earbud should align perfectly with the groove of the ear tip. If you're still experiencing issues, we suggest trying a larger ear tip for a better fit. Lastly, don’t forget to keep your Buds3 Pro and your device updated to the latest software version to ensure you're enjoying all the latest features and enhancements. We hope these tips help improve your experience. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Riley. Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! To ensure you're achieving the best fit, remember that the Buds come with a variety of ear tips, which is key for a snug fit. If you haven’t yet, try experimenting with different sizes until the ear tips sit comfortably in your ears without any gaps. This will not only help with sound quality but will also minimize sound leakage. When it comes to inserting the earbuds, make sure you’re placing the right earbud (marked with an "R") into your right ear, and the left ("L") into your left. An additional tip is to angle the earbuds slightly so that the microphone is directed toward your mouth—this can enhance your overall experience. If you’d like to be extra sure about the fit, you can run an earbud fit test through the Galaxy Wearable app. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus