Thanks for sharing your experience with the Galaxy Buds3 Pro, Bogdan! We're thrilled to see that you're enjoying the sound quality, especially during your bike rides on busy roads and in windy weather. If you notice the earbuds occasionally switching back to your phone audio during calls, we suggest making sure that your earbuds are updated with the latest firmware. You can do this through the Galaxy Wearable app. Just open the app, tap on "Earbuds settings," and select "Earbuds software update" to check for any updates. This can enhance your overall experience. Additionally, if you're looking for a quick reset, you can place the earbuds in the charging case, open the lid, and touch and hold the touchpads on both earbuds for about 7 seconds until you see a flash of light. This can refresh the connection and improve performance. We appreciate your feedback, and it helps us continue to enhance our products. If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. We hope that you continue to enjoy your Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your wonderful feedback, Jason! We're thrilled to see that you think the Galaxy Buds3 Pro are the best earbuds you've ever owned! The incredible sound quality and impressive battery life are core features we prioritize, and it's great to know they fit your needs. We're also glad you appreciate the magnetic case design. It really makes a difference in keeping the earbuds secure and ready to use. Your enthusiasm for the Galaxy Buds3 Pro means a lot to us! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Jose. We always look forward to hearing from you. We love to see that you love the sound quality and features your buds provide. It's also great to see that you are pleased with the fit and battery life. The Galaxy Buds3 Pro allows you to enjoy a long-lasting battery life that keeps you in your groove for hours. They provide up to 30 hours of listening time with the charging case. Enjoy a refreshed look and revolutionary sound with our two-way speakers, featuring Ultra High-Quality Audio (24-bit / 96 kHz). Once again, we appreciate your feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Appreciate the feedback Alarako! It’s fantastic to hear your Galaxy Buds3 Pro has exceeded your expectations. The audio quality is one of our proudest innovations. Thank you for your feedback and thank you for your review. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your review of the Galaxy Buds3 Pro, Kevin! Your feedback is invaluable, and we’re here to assist you. For the best performance, we'd like to walk you through some troubleshooting steps. One step is to place the earbuds in the charging case and close the lid for about 10 seconds to restart them. If you want to explore further, you can reset the earbuds through the Galaxy Wearable app by navigating to Earbuds settings > Reset. It’s also key to ensure that the earbuds are fitted properly and securely in your ears for the best Active Noise Cancelling (ANC) experience. Don’t forget to check for software updates on both your earbuds and connected device to optimize their functionality. Additionally, just a reminder that Samsung offers a 12-month limited warranty for any manufacturer defects. If you’re seeking added peace of mind, consider Samsung Care+ for extended coverage and support on eligible devices. Thank you again for your insights, and if this persists, please be sure to reach out to us at Samsung Support for further support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus