We appreciate you taking the time to share your feedback with us, Cedric. The Galaxy Buds3 Pro delivers excellent sound quality, and are designed to meet expectations with features like Adaptive Noise Control and its premium audio quality. Their compact case is sleek and easy to carry, though it might take a bit of practice to get used to placing the earbuds securely inside due to their smooth design. It’s great to hear how much you’re enjoying them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Brady. Thank you for your feedback on the Galaxy Buds3 Pro! It's great to see that you found the noise-canceling feature to be incredible, as it includes Adaptive Noise Control with Galaxy AI for a truly immersive experience. We see that you may have some concerns about device switching, and features like PC Auto Switch are designed to streamline transitions and we would love to assist you with that. The compact case is designed for portability, and the design of the buds aims to provide comfort during wear. Your feedback regarding the orientation of the earbuds and overall experience is valuable and helps inform future improvements. Please reach out to us at Samsung Support so that we can gather some additional information regarding what you alluded to regarding the connection. We look forward to hearing from you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there BrezzMyster, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing how much you are enjoying the audio quality and features of your new earbuds. We would love to help you with the fit to help ensure you have the best experience possible with your device. We have provided links to an article to help you with the fit, a video to help you with the eartips, and a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Dfish1608! Thank you for sharing your feedback about the Galaxy Buds3 Pro. It’s great to see that you’re enjoying the sound quality. To make handling and storing the earbuds easier, you can insert each earbud into the case by aligning them with their respective slots and placing them gently until they lock into place magnetically. Ensuring the correct placement of the earbuds can help prevent them from slipping out of the case. Your insights are valuable and we hope to hear more from you in the future. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus