Thank you for your review of the Galaxy Buds3 Pro, Sucram! We love that you think they are one of your best upgrades yet. It’s great to know they fit well and sound amazing for both work and personal use. We designed these buds to enhance your daily experiences, whether you're in a meeting or enjoying music on the go. The seamless connectivity and comfort make them perfect for extended use, and we hope they continue to be your perfect companion. If you ever have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, MEY1! We’re thrilled to see that you love the sound quality. We completely understand your concern about them not staying securely in your ears. It can be frustrating if your earbuds fall out. To help with this, we recommend trying out the different-sized ear tips that come with the buds. Finding the right size is crucial for ensuring a snug fit, as this helps eliminate any gaps that could lead to sound leaks and enhances your listening experience. If you need guidance on changing the tips, we have a helpful guide available. Once you have the correct tips on, make sure to check the directional marks on the earbuds—'L' for left and 'R' for right—when you insert them. Angle the earbuds slightly so the microphones face towards your mouth, and adjust them until they feel comfortable. Additionally, using the earbud fit test in the Galaxy Wearable app can help you achieve the perfect fit. We hope these solutions enhance your experience with the Buds3 Pro, and if you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, JP. We truly value your feedback and want you to have the best experience possible. While we noted your concerns about the touch feature, we’re excited to share that the Buds3 and Buds3 Pro have introduced new pinch and swipe controls designed to enhance your experience. With pinch control, you can easily play or pause your music with a single pinch, skip to the next song with a double pinch, and replay the previous song by triple pinching. Simply pinch and hold to access features like noise control or to reject a call. The swipe control allows you to effortlessly slide your finger along the designated area for quick adjustments. For a detailed guide on how these features work, we encourage you to check out the link at the end of this response. Also, don’t forget about the EQ feature available in the Galaxy Wearable app, which lets you personalize your sound experience to best suit your preferences. We appreciate your feedback and hope this information helps enhance your experience with your buds. For any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your wonderful review of the Galaxy Buds3 Pro, Jaegar! It's great to know that you're enjoying the excellent sound quality and effective ANC. We put a lot of thought into the transparency features and comfort to enhance your listening experience. We're also glad that the Samsung Wearable app is making it easy for you to connect with your devices. Your feedback means a lot to us. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus