Thank you so much for your wonderful review, Keith! We're pleased to see that you're impressed with the Galaxy Buds3 Pro’s features and sound quality. We're also glad you like the new design! We aimed to create a sleek, comfortable fit that you can wear all day without any hassle. It’s great to know you find them comfortable as well. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. We're here to help and ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Tarik. Your feedback on the Galaxy Buds3 Pro is greatly appreciated as we continue to strive for improvements. Our priority is to deliver an amazing experience for all our customers. If you're experiencing low volume or sound quality, don't worry there could be a few simple reasons! Sometimes, wearing the earbuds incorrectly or a little dust can affect performance. Plus, checking for outdated software or a low battery might help! Check out the link attached for options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01111323/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Kabir! Thank you for your kind words about the Galaxy Buds3 Pro! We’re ecstatic to see you’re enjoying the upgraded features, sleek finish, and seamless connectivity. Our team put a lot of thought into enhancing the audio experience and design, and it’s rewarding to see that resonate with users like you. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus