We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro. We truly appreciate your feedback, and we want to address your concerns. Regarding the charging case design, the indicator lights on the case can help you understand the battery status at a glance. A continuously red light means the earbuds and case are charging, while a green light indicates they are fully charged. If the light flashes red, it suggests charging is blocked due to abnormal temperatures, and a red light that stays on for 5 seconds after closing the case means the battery level is between 10% and 29%. Similarly, a yellow light indicates the battery level is between 30% and 59%, and a green light shows the battery level is 60% or higher. As for active noise cancellation (ANC), we noticed that you find it less effective compared to the Buds2 Pro. Ensuring a proper fit and seal can significantly enhance the ANC performance. Additionally, keeping the earbuds clean and free from debris can help maintain their functionality. We strive to create high-quality products, and your feedback helps us improve. If you have any further concerns, please feel free to reach out to us at Samsung Support for additional assistance. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback about the fit. To achieve the best comfort and sound quality, we recommend checking the directional marks on the bottom of the earbuds. Look for an "L" on the left bud and an "R" on the right. Make sure to insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Additionally, angling the earbuds slightly so the microphone on the bottom points towards your mouth can enhance call clarity. Adjusting the buds by rotating them forward and backward might also help you find that ideal fit. Lastly, we encourage you to run an earbud fit test in the Galaxy Wearable app. This feature is a great way to confirm that you have the proper fit for optimal audio performance. If there are any other concerns, dont hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Kishore Kumar Maram, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best possible experience with your device and troubleshoot any frustration you are experiencing. We have provided links to help you with the fit, and a video to change the ear tips on your device. We have also shared a link about the battery of your device, and lastly a link to the Samsung Support Team. These experts can offer additional troubleshooting assistance and review any options available to you to resolve any frustration. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages