Thank you for sharing your experience with the Galaxy Buds3 Pro, Venky. We truly value your feedback and want to ensure you have the best experience with our products. For optimal performance, we recommend regularly cleaning the charging contacts of your Galaxy Buds3 Pro. A buildup of dirt or debris can sometimes affect charging, so using a soft, dry cloth to gently clean the contacts can make a difference. If this persists after doing so, please reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to share your experience with us, Alfred. Your feedback helps us provide our customers with constant improvements. The Galaxy Buds3 Pro features a silicone ear tip insert made of polyamide and glass fiber, and the earbud unit body is constructed from polycarbonate. The main speaker mesh is made of aluminum, while the port mesh is crafted from stainless steel. Additionally, the charging contacts are made of brass and rhodium-plated, and the proximity sensor window is made from crystal epoxy. Samsung Electronics does not use any internationally restricted materials or any other potentially harmful materials in any component of the Galaxy Buds that comes into direct contact with the skin. Samsung Electronics also certifies its compliance with international environmental regulations by the authorized international test institutions, for certain materials that could be included in the silicone, plastic, and metal used in Galaxy Buds products. If you are experiencing any discomfort we ask that you take the buds out and look over the list of materials used to ensure that you are not allergic. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Ty! It's great to see that you’re enjoying the great sound quality and the ambient sound feature. The independently controlled woofer and tweeter truly enhance your listening experience by delivering a broad spectrum of sound. It's designed to provide rich audio while allowing you to stay aware of your surroundings, making it perfect for enjoying music without fully isolating yourself. We’re glad to know that this feature adds to your enjoyment! If you have any questions or concerns, please be sure to share them with us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus