Hi there Ma ko, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important it is to you to be able to locate your earbuds when you have left them behind during the day. We have provided a link to an article to help you reset your earbuds to see if this can resolve this matter. We have also shared a link to the Samsung Support Team if this experience continues and you would like one on one assistance. We appreciate you being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Lynda K, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pkleased with the overall features and functionality of your earbuds. We have provided a link to an article to help you sync the earbuds to each other to help you with the matter of your calls. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth Sync the Samsung earbuds to each other https://www.samsung.com/us/support/troubleshooting/TSG01218102/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your honest review, Paul! We’re elated to see that you’re enjoying the Galaxy Buds3 Pro. It’s fantastic that you find the sound quality so impressive. Our Adaptive Sound feature is designed to enhance audio clarity in various environments, making it easier for everyone to enjoy great sound. We’re also glad to know they are comfortable for you. The design ensures a secure fit, perfect for long listening sessions without feeling discomfort. We appreciate your feedback and are happy to know the Galaxy Buds3 Pro is meeting your needs! For any questions or if you need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your review, Richie! I’m thrilled to hear that you love the sound quality of your Galaxy Buds3 Pro and are impressed with the long-lasting battery life. It's great to see that you noticed the automatic sound drop when you're talking to someone. With options like Ambient sound, Adaptive sound, and Active noise canceling, you can enjoy perfect audio whether you’re listening to music or on a call. If you want to customize your experience even further, you can always explore the Galaxy Wearable app to manually enable these options to suit your preferences. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus