We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Doug. We understand how crucial it is to have a comfortable fit. We are pleased to see that the original Galaxy Buds and Galaxy Buds Pro2 have been your go-to choice. The Galaxy Buds3 Pro feature a redesigned shape meant to deliver our snuggest fit ever. To ensure they fit just right, Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We appreciate your feedback and hope you find the perfect fit for an amazing audio experience. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for reaching out to us, Rjm1. Your feedback on the Galaxy Buds3 Pro is greatly appreciated. We're glad to see that you are enjoying the sound quality these buds offer. The Buds3 Pro features a Dual Amplifier powered by our first-ever independently controlled woofer and tweeter, allowing you to experience a wide range of sound. We noted your concerns about the noise cancellation as well as the battery life. For the ANC we recommend making sure you are using the correct bud tip size and are wearing them properly. The Galaxy Buds3 Pro offers up to 26 hours of playback time per charge, extendable to 30 hours with a fully charged case. You can also make a few adjustments to help conserve battery life. For example, store the earbuds in the charging case with the cover closed when not in use, and adjust notification settings through the Galaxy Wearable app on your connected phone, or in the Galaxy Buds app if you're using iOS. If this persists after doing so, please be sure to reach out to us at Samsung Support so that we can look into what may be causing this. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus