Hello Blaze, Thank you for contacting us and sharing your experience with your Galaxy Buds3 Pro. If you receive an error message about moisture detection, ensure you've wiped your earbuds thoroughly with a dry cloth. Try using them again, and if the problem continues, run diagnostics through the Members App. If necessary, reach out to support via the Support Section. We're here to assist you. We appreciate your loyalty as a Samsung customer. How to submit an error report for your Galaxy device or app https://www.samsung.com/us/support/troubleshoot/TSG10003603/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your experience with the Buds3 Pro, G. We're glad to see that you're enjoying your buds so far, especially the Noise Cancellation feature. The Galaxy Buds3 Pro is a game-changer for anyone who loves staying active while enjoying music. The Adaptive Noise Control feature is perfect for keeping you immersed in your favorite tracks while still being aware of your surroundings, like hearing a car nearby when you're out running. The Buds3 Pro truly brings convenience and innovation together in a way that feels effortless. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Kyle. Thank you for sharing your wonderful feedback on the Galaxy Buds3 Pro! It’s great to know you appreciate the superior fit and quality, as well as the seamless blending of natural sounds with your favorite music. Our goal is to enhance your listening experience, and it’s rewarding to see we’re meeting that expectation. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Malice27, Thank you for sharing your experience with your Galaxy Buds3 Pro. We value your feedback on the tips and connecting to your Galaxy Notebook. When changing the ear tips on your Galaxy Buds3 Pro or Buds3 FE, make sure to choose the tips that fit your ears, and change them properly using the steps below. Be careful when handling the tips, and avoid using your fingernails to pull them off, as they may tear. If necessary, please reach out to Samsung Support for replacements. Please see the link for more details. If you're not staying connected to your Galaxy Notebook but Bluetooth is on, you are in range, and your buds are still disconnecting, one common solution is to ensure your software is up to date on both your earbuds and notebook. Additionally, check to ensure all drivers on your laptop are up to date for audio. More information on that is linked below. Thank you for your review. We appreciate you choosing Samsung. How to change the tips on your Galaxy Buds3 Pro or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003496/ Bluetooth device won't stay connected to Galaxy phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01209182/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Nakia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy tohear you are in love with the audio quality and usage of your new earbuds. We understand how important the ideal fit of your earbuds is to you every day during usage. We have provided a link to the Samsung Support Team if you have any questions about additional potential additional ear tips and ways to acheive the best fit for you. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages