Hi there Purple, we appreciate you takinig time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are pleased with the audio quality of your new earbuds. We have provided a link to an article to help you with the fit of your earbuds. We also recommend performing a fit test in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there RLS323, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how important the additional ear tips in a larger and smaller size are to find that ideal fit. We have provided a link below to the Samsung Support Team. You can reach them directly through chat to discuss this matter and come a resolution directly. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback on the Galaxy Buds3 Pro. We noted your concern about the battery life not meeting expectations. The Buds3 Pro is designed to provide up to 26 hours of playtime per charge, which can be extended to 30 hours when using a fully charged case. To help conserve battery power and make the most of your listening experience, consider making a few adjustments. Always store the earbuds in the charging case with the cover closed when not in use to keep them charged. Additionally, adjusting the notification settings from the Galaxy Wearable app (or the Galaxy Buds app for iOS users) can help manage battery usage and notifications effectively. If you continue to experience shortened battery life, please feel free to reach out to us at Samsung Support for further assistance. Your satisfaction is important to us! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Rver, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the usage of your new earbuds. We would love to help you maximize your experience with the ANC feature of your earbuds. We have provided links to an article and the full device manual to help you with the ANC setting. In the Samsung Wearables App there is a sliding scale for the ANC setting to determine how much you would like to not hear. We have also shared a link to the Samsung Support Team if you believe there is an underlying factor causing these frustrations or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages