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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Nov 16, 2024
Alp Esmer
2 out of 5 stars review

Verified Purchase

Returned the product. Waiting for my full refund.

Sounds nice but dangerous with noise suppression while walking on street. I have used wired earphones for years and I switched back to them.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Alp Esmer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your safety is to you and wanting the awareness of your surroundings at certain times. This device in addition to have an Active Noise Canceling setting, also has an Ambient Sound setting that will allow you to hear your surroundings clearly through your media. We have provided a link to the full device manual that will highlight this feature. We have also provided a link to the Samsung Support Team to discuss you experience further and help you resolve the return you mention. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Mar 5, 2025
Erick
2 out of 5 stars review

Verified Purchase

The case has issues with charging the earbuds.

You have to push down on the buds to charge them even if they are in there probably. The case won't detect them.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thanks for sharing your feedback on the Galaxy Buds3 Pro, Erick. It's essential for us to ensure you have a seamless charging experience with your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing challenges with charging your Galaxy Buds3 Pro, there are several steps you can take to enhance the charging experience. First, ensure that the earbuds are correctly positioned inside the charging case; improper seating can prevent the charging contacts from connecting. It's also a good idea to clean any dust or debris from the charging contacts on both the earbuds and the case, as build-up can affect charging. Be sure to use the provided USB cable and a Samsung-approved wall adapter, or try a compatible Samsung QI wireless charger. If your charging case has a cover, it might interfere with wireless charging, so consider removing it or using a USB cable instead. Additionally, check the indicator lights—one on the outside of the case shows the case's status, while the one inside indicates the earbuds' status. If either light flashes red, it may signal a need for attention. Following these steps should help ensure smooth charging, but if you continue to have concerns, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 28, 2024
papadukes
3 out of 5 stars review

Verified Purchase

Pretty good but could be better

Buds3 only slightly better than buds2, blade is hard to use , hopefully Samsung will improve on blade sensitivity on next year's model

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hello there Papadukes, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to hep you maximize your daily usage of your device. If you are finding the blades not to your liking with the pinch settings, we have provided a link to the full device manual to highlight the voice control settings you can use that may be more to your preference. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Feb 7, 2025
Sharon J
4 out of 5 stars review

Verified Purchase

Great quality

The sound quality and clarity is simply awesome. Fits very well and pairs with my phone with ease.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 10, 2024
Vaibhav
3 out of 5 stars review

Verified Purchase

Great sound. Must have for Samsung ecosytem

Sound is much better than airpods , dont like the edge stem design though. Noise cancelling could have been better.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Vaibhav, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds. We would love to help you troubleshoot the ANC settings and and design of your earbuds if you believe there may be an underlying factor causing this frustration. We have provided a link to the Samsung Support Team to offer one on one assistance through chat if you are interested. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 4, 2024
Sidrk
4 out of 5 stars review

Verified Purchase

Galaxy buds pro 3

The new design is better than the previous. The sound seems good. However the quality seems a little weaker than the previous

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Dec 9, 2024
Dugly
5 out of 5 stars review

Verified Purchase

Great Sound!

I really love the sound of these earbuds! And the sound blocking works very well. I really appreciate Samsung's trade in value for my old ear buds.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 26, 2024
Bode Behle
5 out of 5 stars review

Verified Purchase

Good pair of earbuds

Very good sounding earbuds, not all features are on Android phones, and are exclusive to Samsung but I knew that. No problems at all.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 26, 2025
Noah
5 out of 5 stars review

Verified Purchase

Best Earbuds I've owned

Really great product! Love the noise canceling. I would recommend this to all my friends if I had any:)

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 26, 2024
Trevor
5 out of 5 stars review

Verified Purchase

Best buds available!

Sound quality and fit is perfect. Controlls are a huge improvement over previous models. Definitely worth the upgrade! Best earbuds on the market!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992