Hey Niko, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are thoroughly enjoying the enhanced audio and features of your new earbuds. We would love to help you troubleshoot a more comfortable fit for prolonged wear. We have provided a link to an article to help you with the placement, and recommend following up with a fit test you can do in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey CLOS, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the security of your earbuds fit is to you for your usage and enjoyment during a range of activities. We have shared a link to an article to help you with the optimal placement of these redesigned earbuds. WE also recommend doing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519 Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It's great to hear from you, Steven. We appreciate you sharing your experience with the Galaxy Buds3 Pro! It's great to see that you're enjoying their performance during calls, even in challenging environments. The Buds3 Pro features machine learning technology that minimizes background noise, ensuring your voice is heard clearly. Additionally, Bluetooth Super Wideband doubles the audio bandwidth for more natural-sounding speech, making calls crystal clear. Your feedback highlights the advanced capabilities of these earbuds, and we appreciate you sharing your thoughts! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro, Samuel. We're glad to hear that you appreciate the advancements in adaptive sound technology in the Buds3 Pro. The Galaxy Buds3 Pro comes with different sizes of ear tips, so it’s essential to ensure you have the right size for optimal audio quality. If you need help changing the tips, please refer to our guide. When fitting the earbuds, check for directional marks at the bottom—an 'L' for the left earbud and an 'R' for the right. Insert the R bud into your right ear with the 'R' facing you, and the L bud into your left ear with the 'L' facing you. Angle the earbuds slightly so the microphone points towards your mouth, and adjust the fit by rotating them until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope this helps you achieve the best listening experience! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Michael. The touch controls are designed to allow easy pinch and swipe gestures for managing calls, music, and other features, but we understand they may take some getting used to. To prevent unintentional activations, try handling the buds by areas that do not include the gesture sensors. As for your work safety gear, the placement of the mic arms may feel challenging in certain situations. The Galaxy Buds3 Pro features a redesigned blade mic arm to improve call clarity, but it is important to ensure they are positioned correctly for a secure and comfortable fit. Adjusting the orientation and angle of the buds might help reduce interference with other equipment. Your comment about the clicking noise could indicate a potential concern with the buds' fit or contact points. Be sure to ensure that the buds are worn properly and free of obstructions. We appreciate your feedback as we continue to make improvements. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus