Hi there Anderalb7, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the features and enhanced audio quality of your new earbuds. We have provided a link to an article to help you with the connection of your earbuds. We have also shared a link to the Samsung Support Team if you believe your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback on the Galaxy Buds3 Pro, Nate. To optimize the noise-canceling feature, it's important to wear the earbuds correctly. Make sure they fit tightly, without space between your ear and the ear tip, as this ensures proper functioning of Active Noise Cancelling (ANC). Check that the ear tips are securely installed in the grooves of the earbuds, and consider switching to a larger ear tip size if needed for a better seal. These adjustments can improve noise cancellation, particularly in environments like airplanes. We appreciate your insights, and they help optimize your experience with your buds. Thank you for being part of the Galaxy Buds community! If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback regarding the Galaxy Buds3 Pro. We strive to create innovative audio experiences, and we appreciate your input. The Galaxy Buds3 Pro features advanced noise canceling technology designed to block out external sounds, providing an immersive listening experience. They are also built for comfort with a lightweight design that can be worn for extended periods. We encourage you to check and make sure your buds are up to date with the latest software version. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey CLOS, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the security of your earbuds fit is to you for your usage and enjoyment during a range of activities. We have shared a link to an article to help you with the optimal placement of these redesigned earbuds. WE also recommend doing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519 Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages