Thanks for your honest feedback on the Galaxy Buds3 Pro, Mike. We truly appreciate your feedback, as it helps us improve our products and services. At Samsung, we strive to provide the best experience with our Galaxy Buds3 Pro. Designed for comfort and superior sound quality, these earbuds come packed with features like Adaptive Sound, Active Noise Cancellation, and ambient sound mode, all aimed at enhancing your audio experience. However, it’s important to note that some features may require your phone to be running compatible software to function properly. We recommend ensuring that your device is up to date to unlock the full potential of the Galaxy Buds3 Pro. If you have any specific questions or require assistance, we’re here to help at Samsung Support! Your satisfaction is our priority, and we want to ensure you have the best experience with your Galaxy Buds3 Pro. Thank you for being a valued part of the Samsung family! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Monolith795, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the usage of your earbuds on a daily basis. The feedback you mention experiencing is most likely caused by an obstruction to the microphone of your earbuds during placement or adjustment. We have provided a link to the full device manual that will highlight the exact location of the microphone and help you with this experience. We have also provided a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey John, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot any frustration you are experiencing with your earbuds. We are happy to hear you are pleased with the audio quality and appearance of your new earbuds. For the fit of your earbuds we have provided a link to an article to help you with the placement, and another to a video to help you change the ear tips if you haven't done so already. We have also shared a link to the full device manual and the Samsung Support Team to offer additional assistance with any frustrations. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit | Samsung US https://www.youtube.com/watch?v=i3SBh9ySfgA Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages