Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Michael. We understand how important it is for the earbuds to stay securely in your ears for the best experience. The Galaxy Buds3 Pro come with different sizes of ear tips, so your first step is to ensure you have the right size for your ears. A proper fit will reduce sound leaks and optimize audio quality. If you need guidance on how to change the tips, please refer to our guide for the Buds3 Pro tips. Once you have the correct tips on your earbuds, check the bottom for directional indicators—there will be an "L" for the left ear and an "R" for the right ear. Insert the R bud into your right ear with the "R" facing outward, and the L bud into your left ear with the "L" facing outward. Angle the earbud slightly so that the microphone points toward your mouth rather than straight down, and you can adjust them by gently rotating them until they feel comfortable. Additionally, you can run an earbud fit test using the Galaxy Wearable app to ensure you have the proper fit. We understand that you might be considering ear clip or over-ear alternatives, and we appreciate your feedback. We hope these tips help enhance your experience with the Galaxy Buds3 Pro so you won't need to do so. Thank you for being a part of the Samsung community and for your valuable feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! They truly are awesome for video calls, phone calls, listening to music, streaming, and even gaming. We love to see that you really appreciate how super clear the calls are with these buds. The machine learning technology reduces background noise, ensuring your voice comes through loud and clear, even in bustling environments. Plus, with Bluetooth Super Wideband, your conversations sound more natural with double the audio bandwidth. If you have any questions or concerns, feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Good day BigonRed, Thank you for reaching out and sharing your experience with your Galaxy Buds. We always appreciate hearing from our users and learning how their devices perform. If you find that one of your earbuds isn't holding a charge anymore, please contact our Samsung Support Team. Samsung products come with a limited 12-month warranty that covers manufacturing defects in material and workmanship. You can also extend this coverage with Samsung Care+ on eligible devices, which provides extra protection and support. Feel free to contact our support team to explore warranty options. We're here to help. Thank you for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for taking the time to share your feedback on the Galaxy Buds3 Pro, John! We're always excited to hear your thoughts. To provide you with the best possible experience, we would love to gather some additional information about what you’re experiencing with the earbuds. Please feel free to reach out to us at Samsung Support so that we can assist you further and ensure you’re enjoying all the great features of your Buds3 Pro! We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus