Hi there Mtrblue, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you on a daily basis, and we would love to help you maximize your usage of your earbuds. We have provided links to a few articles, one to help you with the audio quality, and another to help you with the temperature of your earbuds. We have also shared a link to the Samsung Support Team if you continue to experience any frustrations with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Keep your Galaxy device at its normal operating temperature https://www.samsung.com/us/support/answer/ANS00076952/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Mimi, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are so pleased with the audio quality and ANC setting of your earbuds. We have provided a link to an article with information about the battery of your earbuds. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products or believe they are not operating as intended. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

It's great to hear from you, Delta. We appreciate your feedback regarding the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers impressive sound quality, and we're glad to see you're enjoying them. While the pinch-to-pause and swipe gestures are new features, they do replace the touch-to-pause, double-tap, and triple-tap options from previous models. The pinch controls allow you to play or pause music, answer or end calls, and even switch songs with double or triple pinches. The swipe gestures make adjusting the volume easily by sliding your finger up or down. These changes aim to enhance usability, but it's understandable that transitioning from older models might take some getting used to. Your feedback is very much appreciated. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus