Hi there PRooney, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the audio matter and battery of your earbuds and help you have the best experience possible with your earbuds. We have shared links to two articles to help you at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance and review all potential options available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Mike, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you feel as though you have made a great investment in your earbuds, and have the best listening experience possible. We have provided a link to an article to help you with the audio quality of your earbuds, and to the full device manual to help you with any setting adjustments to best align your earbuds to your preferences. Lastly, we have shared a link to the Samsung Support Team if you have questions or continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Elliott! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We're happy to see that you love the sound of these buds, but we'd like to make sure you get the right fit. While the sound quality and features truly are exceptional, achieving the perfect fit is essential for the best experience. To help with that, we recommend running the Earbud Fit Test in the Galaxy Wearable app. It can assist you in finding the perfect fit for your ears, ensuring that the buds stay secure while you enjoy your favorite tunes. We're always here to help enhance your listening experience, so if you need any more help or tips, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your candid review of the Galaxy Buds3 Pro, Ris! It’s great to see that you’re enjoying the seamless integration with the app and widgets. Elevating your Galaxy Buds experience with widgets for quick access to features like battery status, Active Noise Canceling, Ambient Sound, and touchpad controls is exactly what we aim for. We’re pleased that these features enhance your audio experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your feedback on the Galaxy Buds3 Pro, Kevin! We’re thrilled to hear you’re enjoying them overall. Regarding the touch controls, we understand that they can be a bit tricky to master at first. The Galaxy Buds3 Pro is designed for intuitive use, and we recommend taking a moment to familiarize yourself with the touch gestures outlined in the user guide in the link attached. This can help prevent accidental interruptions during calls or media playback. As for the fit of the earbuds, ensuring a snug and secure fit is essential for optimal performance. We encourage you to try out the different sizes of ear tips included with your Galaxy Buds3 Pro to find the perfect fit. A proper seal can greatly enhance sound quality and stability. You can also perform a fit test to ensure you get the proper fit using the Wearable app. We appreciate your insights and hope they lead to an even better experience with your Galaxy Buds3 Pro in the future! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin https://www.samsung.com/us/support/answer/ANS10001318/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus