Thank you for sharing your feedback on the Galaxy Buds3 Pro, Nate. To optimize the noise-canceling feature, it's important to wear the earbuds correctly. Make sure they fit tightly, without space between your ear and the ear tip, as this ensures proper functioning of Active Noise Cancelling (ANC). Check that the ear tips are securely installed in the grooves of the earbuds, and consider switching to a larger ear tip size if needed for a better seal. These adjustments can improve noise cancellation, particularly in environments like airplanes. We appreciate your insights, and they help optimize your experience with your buds. Thank you for being part of the Galaxy Buds community! If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your review of the Galaxy Buds3 Pro, ApexWoman! We’re thrilled to see that you find the sound quality to be premium and that the noise-canceling feature has set a new standard for you. We designed the Buds3 Pro with comfort and stability in mind, ensuring they fit securely, whether you’re working out or just relaxing. We’re also glad to know that you appreciated the smooth trade-in process. At Samsung, we strive to make every part of the customer experience as seamless as possible. If you have any further feedback or questions about the Galaxy Buds3 Pro or other Samsung products, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Derrick! It's great to see that you love the seamless connection when you take them out of the case. We're thrilled that you're enjoying the dynamic stereo sound and effective noise cancellation. Plus, with up to 26 hours of playtime per charge (and 30 hours with the fully charged case), you can enjoy your music without interruption. Thanks again for your feedback once again! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Roscoe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know the comfortable fit of your earbuds is vital to your usage and continued enjoyment. We have provided a link to an article to help you with the optimal placement, and recommend doing a fit test while you are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this matter with the fit, and would like to discuss potential additional options. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages