Hello Anon, thank youf or your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fully immersive listening experience is to you, and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also provided links to the full device manual and the Samsung Support Team to offer additional assistance if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We're glad to see that you love the buds! However, it looks like you've faced some challenges when it comes to charging them. We understand how frustrating this must be, but we're here to help. Please ensure you're using an approved charger. When charging, use the included USB cable and a Samsung-approved wall adapter (sold separately). Also, please make sure the charging contacts inside the case and on the earbuds themselves are clean and free of debris. If the earbuds still do not charge, check both the case and the earbuds for any damage, as damaged earbuds will not charge. Keep in mind that if one earbud is damaged, the other earbud may still charge. For your peace of mind, Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you can add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. If you continue to experience this, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your feedback and want to work with you to enhance your listening journey. If you're encountering static noises, we recommend checking for the latest software updates for both your Galaxy Buds3 Pro and your connected device. Keeping your devices updated ensures you benefit from the latest improvements and features. Additionally, a simple restart can do wonders—just power off your earbuds and turn them back on. If that doesn’t do the trick, performing a reset can help refresh the earbuds and resolve any lingering performance concerns. If you need any further guidance on any of these steps, please check out the link attached. Your listening experience is important to us, and we're here to help you enjoy every moment with your Galaxy Buds3 Pro! Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=If%20you%27re%20experiencing%20static,help%20clear%20any%20minor%20problems. smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus