Hi there Marcus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would be thrilled to help you resolve any frustrations you are experiencing with your earbuds and help you maximize your daily experience. We have provided links to articles to hep you with the fit, and audio quality. We have also provided links to the full device manual and the Samsung Support Team to help you adjust the settings to align to your listening preferences, and offer additional assistance if these frustrations continue. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323 Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for taking the time to share your feedback on the Galaxy Buds3, Craig! We're glad to see that you made the upgrade from the Galaxy Buds2 Pro! We understand that it may take some time to get used to the new design of the Galaxy Buds3 series. It's awesome to see that you like them a lot, but we do see that you may be experiencing some challenges getting them to fit comfortably. We recommend checking out the link attached for step-by-step instructions on how to get the best fit with your Buds3 Pro. We love to see that you're interested in trying out the AI features with your buds. With features like Adaptive Noise Control, Voice Detect, and Siren Detect, we know that you'll have a great experience with your Buds3 Pro. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear your buds) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Alex! We’re glad you enjoy the sound quality and customization options available through the app. Your experience is important to us, and we want to ensure you get the best fit possible. We see that you mentioned that they don’t stay in your ears well. We understand how crucial a secure fit is for enjoying your listening experience. While you’ve already explored the included ear tips, we encourage you to check out the fit test on the wearable app to help get you a better fit. For any assistance, feel free to reach out to us at Samsung Support, and we hope you continue to enjoy the immersive audio experience that the Galaxy Buds3 Pro offer! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you ensure you have the intended experience with your earbuds and love using them every day. We have provided a link to an article to help you with the battery life, and another link to the Samsung Support Team to offer additional assistance if your device is not operating as intended. We have also shared a link to the full device manual that will guide you through the steps of increasing and decreasing the intensity of the ANC setting. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there L000, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important your earbuds are to you and wanting the ideal fit for prolonged wear. We have provided a link to an article toh elp you troubleshoot the fit of your earbuds. We have also shared a link to the full device manual to help you align the audio settings to your preference. Lastly, we have shared a lihnk to the Samsung Support Team to offer additional troubleshooting assistance or answer any questions you may have about your devices. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages