Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Jaredc. We are thrilled to hear that you love the sound quality and the bass. We have worked hard to deliver an exceptional audio experience, and it is uplifting to know you are enjoying it. We understand your concern about the earbuds falling out, and we would love to help you find the perfect fit. The Galaxy Buds3 Pro come with various ear tips, which can make a significant difference in how securely they sit in your ears. It is essential to ensure you have the right size tips, as this helps avoid any sound leaks and enhances your listening experience. If you have not tried it yet, we recommend checking out our guide on how to change the tips. Additionally, you can run an earbud fit test using the Galaxy Wearable app, which will help confirm that you have the optimal fit. Also, make sure to pay attention to the directional markings on the earbuds. The "R" is for the right ear and the "L" is for the left. When inserting them, angle them slightly so that the microphone is pointing toward your mouth. You can rotate them until they feel just right. We hope these tips help enhance your experience with the Galaxy Buds3 Pro. If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Roscoe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We know the comfortable fit of your earbuds is vital to your usage and continued enjoyment. We have provided a link to an article to help you with the optimal placement, and recommend doing a fit test while you are connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this matter with the fit, and would like to discuss potential additional options. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your feedback about the Galaxy Buds3 Pro, Dan! We’re glad to see that you enjoyed the audio quality and the features, as well as the battery life. It’s great that you found a solution for the fit with the tips. We recommend trying out the Fit Test in the Wearable app, as it can help identify the best fit for your ears, allowing you to fully experience the immersive sound these buds offer. We appreciate your insights and hope you enjoy your listening experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

It's great to hear from you, Josnayder. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback and want to help you get the most out of your earbuds. Regarding the battery life, the Galaxy Buds3 Pro can provide up to 26 hours of playtime on a single charge, which can be extended to 30 hours with a fully charged case. To enhance battery performance, consider keeping the earbuds in the charging case when not in use with the lid closed. Additionally, you can adjust the notification settings through the Galaxy Wearable app if you're using a Samsung phone or through the Galaxy Buds app for iOS. This will help conserve battery power and ensure you have them charged when you need them. As for the triangular design, we understand that it might take some time to get used to. The shape is designed for a secure fit, but if it feels awkward, adjusting how you hold them may help. Finally, about the earbuds’ placement in the case, we recommend giving them a gentle spin to secure them properly. This design helps prevent them from falling out while ensuring they stay charged and ready for use. We hope these tips enhance your experience with the Galaxy Buds3 Pro! If you have any more questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus