Thank you for sharing your experience with the Galaxy Buds3 Pro, Don. We strive to provide the best quality in sound and comfort, and it’s important that our users feel fully satisfied. We noted your concern regarding the earbuds getting hot. The Galaxy Buds3 Pro is designed for optimal performance, but occasionally, high usage or specific environmental factors can cause them to warm up. We recommend ensuring that they are charged in a well-ventilated area and not exposed to extreme temperatures. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Check out the link attached for more options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, we encourage you to reach out to us at Samsung Support for further assistance. We are committed to ensuring your satisfaction and providing the best audio experience possible. Thank you for being a valued Samsung customer! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts with us, Bizcocho! We're thrilled to see that you’ve added the Galaxy Buds3 Pro to your Samsung collection. Their sound quality truly elevates your listening experience! We understand the concern about losing them. Remember to check out the features like SmartThings Find, which can help you locate them if misplaced. If you ever have any concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Ido Zemach, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are overall happy with the usage of your earbuds, and we would love to help you troubleshoot the Bluetooth connection of your earbuds. We have provided a link to an article to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages