Hi there Bruno Munch, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We love hearing you are overall pleased with the usage of your earbuds. We would be happy to help you with the occurance you mention when enabling the ANC setting of your earbuds. We have provided two links to articles to help you with this experience, one to help you reset your earbuds, and one to troubleshoot the audio quality. Lastly, we have shared a link to the Samsung Support Team if you have questions or would like assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there JD Dryden, thank you for your feedback on your samsung Galaxy Buds3 Pro. We completely understand how important the battery of your earbuds are to you usage and overall enjoyment. We have provided a link to an article about your Samsung earbuds battery life, and we have provided a link to the Samsung Support Team. These resources together can help you troubleshoot and resolve this experience. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for your review, Jose! It's great to hear from you! We're ecstatic to see that you love the Galaxy Buds3 Pro. It’s amazing to know that even while working in noisy environments, your calls remain crystal clear. Our advanced machine learning technology really does enhance call quality by analyzing ambient noise and focusing on your voice, making it feel like you’re right next to the person on the other end. We're glad you’re experiencing the smooth and reliable communication we aimed to deliver! Your feedback reassures us that we’re achieving our goal. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus