Hi Bjon, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day. We have shared a link to a video to help you change the ear tips to a different size and help you get the secure fit you are seeking. We have also provided a link to the Samsung Support Team if you wish to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your feedback, Jason! We're thrilled to see that you love the sound quality of the Galaxy Buds3 Pro. The advanced noise cancellation feature immerses you in your music and blocks out distractions, so it's great to know it works well for you. We're also excited that you appreciate the convenience of the wireless charging case. It's all about making your listening experience seamless and hassle-free. If you have any more thoughts or questions, feel free to share them with us at Samsung Support. We hope you continue enjoying your listening experience with the Buds3 Pro! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello DonP, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand the importance of a secure fit on your earbuds. We have provided a link to an article to help you troubleshoot this experience at your convenience, and another link to a video to help you change the ear tips for the ones included to best fit your ears. We also recommend performing a fit test with your earbuds while connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you so much for your thoughtful review of the Galaxy Buds3 Pro. It's great to know that you are enjoying the incredible sound quality. We're also glad to see that you ended up getting the cover case with a clip. The clip case is designed to help protect your Buds while you’re on the go. The convenient Clip Case with Carabiner secures your Galaxy Buds' charging case, ensuring it doesn’t open unexpectedly. The carabiner clip allows you to easily attach your Galaxy Buds to your bag or belt loop for quick access to your favorite tunes. It’s great to hear that it has been beneficial for you! If you ever need assistance or have any questions about your Galaxy Buds3 Pro, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

We appreciate your feedback on the Galaxy Buds3 Pro, Akash. We're thrilled to hear that you enjoyed the sound quality and the seamless connectivity with your Samsung S24. Those features enhance the listening experience! We appreciate your feedback about the earbuds. While the fit can vary from person to person, we want everyone to enjoy the ultimate sound experience. The Galaxy Buds3 Pro comes with different sizes of ear tips, so it’s important to use the correct size for your ears to minimize gaps and prevent sound leaks, ensuring optimal audio quality. Once you have the right tips on your buds, check the bottom for directional marks indicating "L" for left and "R" for right. Insert the "R" bud into your right ear and the "L" bud into your left ear, making sure they face you. Angle the earbuds slightly to direct the microphones towards your mouth and adjust them for a comfortable fit. You can also run an earbud fit test using the Galaxy Wearable app to verify that you have the correct fit. Thank you again for your review! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus