Thank you for sharing your candid feedback about the Galaxy Buds3 Pro, Anthony. We’re glad to see that you find them to be good headphones overall, and we appreciate your detailed insights. Regarding the fit, the Galaxy Buds3 Pro are designed with different-sized ear tips to help users achieve a secure and comfortable fit. To improve stability during prolonged use, ensure the earbuds are positioned correctly by checking the directional markings (L for the left ear and R for the right ear). Insert the earbuds gently and rotate them forward or backward until they sit snugly in your ears. For the smell you mentioned, the materials used in the Galaxy Buds3 Pro, such as polycarbonate and other safe components, comply with international safety standards. Occasionally, new devices may exhibit a temporary odor due to the manufacturing process. To help minimize this, ensure the earbuds are kept clean and dry by wiping them with a lint-free, soft cloth lightly dampened with clean water. Avoid using soap or chemical cleaners, as they can react with the materials. Allow the earbuds to air out in a well-ventilated area to reduce any lingering odor. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cyrus. We genuinely appreciate your feedback and want to address your concerns personally. Regarding the advanced technology, the Galaxy Buds3 Pro is designed to offer superior sound quality and comfort. If you’re having trouble with the touch controls, please ensure that your device's software is updated. You can check and update the firmware through the Galaxy Wearable app for an enhanced experience. We understand your frustration about the language support for Persian in the simultaneous translation menu. Currently, the Galaxy Buds3 Pro does prioritize broader language options, but our team is always looking to expand these capabilities. In the meantime, we recommend checking for any software updates that might enhance language support in the app settings. Our customer support is here to assist you in getting the most out of your Galaxy Buds3 Pro. For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Jack Dawson, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the ideal fit is to you every day. We have provided a link to an article to help you troubleshoot the fit of your earbuds. We have also provided links to an article to help you with the ANC setting and to the full device manual to align all of the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your candid feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are a fantastic choice for your first wireless earbuds! They offer seamless connectivity, allowing you to start listening immediately without adjusting your phone or tablet settings. The premium sound quality, powered by Galaxy AI, ensures an immersive audio experience tailored to your liking. With Adaptive Noise Control, you can block out distractions while staying aware of your surroundings. It’s great to hear see much you’re enjoying them! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus