Thanks for sharing your detailed feedback on the Galaxy Buds3 Pro with us! We always love hearing from our valued customers and getting your insights. We hate to see that the sound of your buds has not met your expectations. The Buds3 Pro offers Ultra High-Quality Audio (24-bit / 96 kHz). We urge you to explore the link attached for options that should help optimize your buds sound experience. If you're having trouble getting a good fit with your Galaxy Buds3 Pro, it's important to use the right-sized ear tips, as these earbuds come with various options. A proper fit means no gaps between your ear and the ear tip, which helps prevent sound leaks and enhances audio quality. First, ensure you have the correct ear tips attached. Then, check the bottom of each earbud for directional markings: an "L" for the left ear and an "R" for the right. Insert the right earbud into your right ear with the "R" facing you, and the left earbud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone points towards your mouth, and adjust the fit by rotating the buds forwards and backwards until it feels comfortable. You can also perform an earbud fit test using the Galaxy Wearable app to ensure you have a proper fit. We appreciate all of your insights. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10001321/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Tylere. We appreciate your feedback regarding the syncing on the right earbud and your patience with the replacement process. It's great to see that you've received your replacement, and we hope you enjoy the enhanced features and performance of your new Galaxy Buds3 Pro. Your insights are invaluable to us, and we continuously strive to improve our products to meet your expectations. We are committed to providing the quality and innovation you expect and deserve. If you have any further feedback or questions, please don't hesitate to reach out to us at Samsung Support. Thank you for being a valued member of the Samsung community. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Flanny! We’re glad to hear that you appreciate the audio quality and effective noise cancelling. We understand your frustration with the fit and the clicking sound when using the adaptive noise cancellation feature. If you’re experiencing static noises with your earbuds, it might help to check for updates on both your earbuds and the connected device to ensure everything is running on the latest software. Restarting or resetting your earbuds can often resolve minor issues, too. Regarding the fit, we completely agree that it’s important for your earbuds to stay comfortably in place. We’ll be providing a link soon with helpful tips on achieving the best fit to enhance your experience. Your feedback is invaluable, and we’re here to ensure you have the best experience with your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus