Hi there Tom Swenson, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important being able to change the ear tips is to getting the ideal fit of your earbuds. We have provided a link to a video to help walk you through this process at your convenience. We have also provided al ink to the Samsung Support Team if you have additional questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Dennis, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the audio quality of your earbuds, and we would love to help you have the best experience possible and troubleshoot the fit of your earbuds. We have shared below a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds when connected in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Hung. To ensure a secure and comfortable fit, it is important to use the right size ear tips, as they come in various sizes to accommodate different ear shapes. A proper fit minimizes gaps between the ear and the earbud, which helps prevent sound leaks and enhances audio quality. If you need assistance with changing the tips, you can find a helpful guide in the link provided. Once you have selected the appropriate ear tips, check the bottom of the earbuds for the directional marks indicating L for left and R for right. Insert the right bud into your right ear with the R facing you and do the same for the left bud. Angle the earbuds slightly so that the microphone points towards your mouth for better clarity, and adjust them until they feel comfortable. Additionally, running an earbud fit test in the Galaxy Wearable app can help ensure you have the ideal fit. We hope these tips enhance your experience with the Galaxy Buds3 Pro. If you have further questions, please feel free to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003496/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus