Thank you for sharing your candid feedback about the Galaxy Buds3 Pro, Anthony. We’re glad to see that you find them to be good headphones overall, and we appreciate your detailed insights. Regarding the fit, the Galaxy Buds3 Pro are designed with different-sized ear tips to help users achieve a secure and comfortable fit. To improve stability during prolonged use, ensure the earbuds are positioned correctly by checking the directional markings (L for the left ear and R for the right ear). Insert the earbuds gently and rotate them forward or backward until they sit snugly in your ears. For the smell you mentioned, the materials used in the Galaxy Buds3 Pro, such as polycarbonate and other safe components, comply with international safety standards. Occasionally, new devices may exhibit a temporary odor due to the manufacturing process. To help minimize this, ensure the earbuds are kept clean and dry by wiping them with a lint-free, soft cloth lightly dampened with clean water. Avoid using soap or chemical cleaners, as they can react with the materials. Allow the earbuds to air out in a well-ventilated area to reduce any lingering odor. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Allsamsungoaks, We appreciate your feedback on the Galaxy Buds3 Pro. Your comments about the charging experience and scent are important to us. Please stop charging or wearing your buds. Contact our Samsung Support Team for further assistance (see links below). We are here to help. Thank you for choosing Samsung. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Scott, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot any frustration that may be occuring with your device and have the best experience possible. We have provided links to articles to help you with the audio quality and fit of your earbuds. We have also provided a link to the Samsung Support Team if you continue to experience frustrations with your earbuds or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages