Hey Bone405, Thank you for taking the time to share your experience with your Galaxy Buds3 Pro. Your Galaxy Buds3 Pro are capable of automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling. These sound options provide an enjoyable listening experience when you’re playing music or answering a call. However, you also have the power to enable these options manually using the Galaxy Wearable app. The Galaxy Wearable application connects the wearable device to your mobile device. It also manages and monitors the features and applications installed on wearable devices. You can control volume settings on your earbuds, enabling noise cancellation and other features. To set it up, check out the links provided below for more details. Thank you for your review. We are happy to have you as a part of the Samsung community. Galaxy Wearable https://www.samsung.com/us/support/owners/app/galaxy-wearable-watch Automatic noise adjustments on the Galaxy Buds3 Pro https://www.samsung.com/us/support/answer/ANS10003394/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Bryce! Thank you for sharing your candid feedback on the Galaxy Buds3 Pro! We love to see that you’re enjoying the impressive sound quality and effective noise cancellation, especially in a bustling city like New York. It’s great to know the upgrade has made a noticeable difference for you. Our goal is to create products that enhance your listening experience. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hello Simon, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day for a variety of reasons. We have provided a link to an article to help you troubleshoot the fit, and recommend doing a fit test with your earbuds in the Samsung Wearables App. We also recommend ensuring the microphone of your earbuds are not covered during placement and adjustment as this can cause the feedback you mention experiencing. We have also shared a link to an article to offer additional troubleshooting for the audio quality of your device. Lastly, we have provided a link to the Samsung Support Team if you continue to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages