Good day BigonRed, Thank you for reaching out and sharing your experience with your Galaxy Buds. We always appreciate hearing from our users and learning how their devices perform. If you find that one of your earbuds isn't holding a charge anymore, please contact our Samsung Support Team. Samsung products come with a limited 12-month warranty that covers manufacturing defects in material and workmanship. You can also extend this coverage with Samsung Care+ on eligible devices, which provides extra protection and support. Feel free to contact our support team to explore warranty options. We're here to help. Thank you for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cyrus. We genuinely appreciate your feedback and want to address your concerns personally. Regarding the advanced technology, the Galaxy Buds3 Pro is designed to offer superior sound quality and comfort. If you’re having trouble with the touch controls, please ensure that your device's software is updated. You can check and update the firmware through the Galaxy Wearable app for an enhanced experience. We understand your frustration about the language support for Persian in the simultaneous translation menu. Currently, the Galaxy Buds3 Pro does prioritize broader language options, but our team is always looking to expand these capabilities. In the meantime, we recommend checking for any software updates that might enhance language support in the app settings. Our customer support is here to assist you in getting the most out of your Galaxy Buds3 Pro. For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback with us, Terek. We appreciate your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are equipped with an 11mm dynamic driver and a diaphragm enhanced with a 1.5x amplifier, delivering dynamic and high-quality sound. Additionally, these earbuds feature Active Noise Cancellation (ANC) technology, allowing users to immerse themselves in their audio by significantly reducing ambient noise. Achieving the right fit is essential for optimal performance, so it's important to use the correct ear tips, which come in various sizes. Make sure there are no gaps between your ear and the tip to prevent sound leaks. For instructions on changing the tips, please refer to our guide. Once you've selected the right tips, check the earbuds for directional marks, with "L" for left and "R" for right. Insert the R bud into your right ear, with the "R" facing you, and the L bud into your left ear, with the "L" facing you. Angle the earbuds so that the microphone is pointed towards your mouth, and adjust them for comfort by rotating slightly. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. If you have any other questions or need further information, feel free to ask us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Ben Z, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are and the durability of your ear tips for a secure fit. We have provided a link to a video to help you change these with ease. We have also provided a link to the Samsung Support Team if you would like to discuss this matter further. We appreciate you beiing a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ashley! It’s great to see that you find the noise canceling feature so effective. It’s designed to create a truly immersive listening experience that lets you fully enjoy your music. We noted your preference for the previous style and color options, so your feedback on that is appreciated. We're always looking for ways to enhance our products while keeping what our customers love. If there is anything we can do to assist you at anytime, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your experience with the Galaxy Buds3 Pro, Kyle. It’s aweome to see that you’re enjoying them and finding the call quality exceptional. The Galaxy Buds3 Pro are designed with features like Super Wideband technology and machine learning, which help reduce background noise and ensure your voice is clear, even in noisy environments. This makes them a great choice for professionals like truck drivers like you who need reliable buds for calls. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Chris, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the audio quality and features of your new earbuds. We have provided a link to an article to help you with the different settings that can extend the battery life of your device. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages