Thank you for sharing your experience with the Galaxy Buds3 Pro, JC! We’re thrilled to hear that you love the product overall, and we understand that battery life is a key aspect of your experience with our buds. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, and when paired with a fully charged case, that can extend to 30 hours. To help you get the most out of your earbuds, consider keeping them in the charging case with the cover closed when you're not using them. This ensures they maintain their battery life. Additionally, adjusting your notification settings in the Galaxy Wearable app on your connected phone or in the Galaxy Buds app (if you’re using iOS) can help conserve battery power. These small adjustments can significantly enhance your listening experience. We appreciate your feedback, and we hope you continue to enjoy your Galaxy Buds3 Pro! If this persists, please be sure to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Bobby, thank youfor your feedback on your Samsung Galaxy Buds3 Pro. We love hearing that you are enjoying the enhanced audio quality of your earbuds every day. We would love to help you have the best experience possible with your earbuds and torubleshot the fit. We have provided a linkt o an article to help you troubleshoot the fit of your earbuds. You should have received additional ear tips with this device in a small cardboard box that also contains the charging cable for your earbuds. We have provided a link to the Samsung Support Team if you did not receive the accessories in your purchase. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Jimmy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the full immersive listening experience is to you on a daily basis. We would love to help you troubleshoot the audio quality of your earbuds at your convenience, and have provided a link to an article to help you below. We have also provided a link to the Samsung Support Team if this experience continues, and you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages