Hello there reulrich99, Thank you for sharing your experience with your Galaxy Buds3 Pro. They are designed to offer responsive touch controls, immersive sound, and seamless connectivity across Samsung devices. It’s wonderful to hear how much you enjoyed their audio quality and overall experience. Your comments show how intuitive features become second nature over time, enhancing user interaction. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Alex, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have brand new earbuds that are not operating as expected. We have provided a link to an article to help you with the audio quality, and recommend ensuring the microphone of your earbuds is not obsructed during adjustment or otherwise as this can cause disruption to the audio especially when using the ANC setting. We have also provided a link to the Samsung Support Team and full device manual to help you with any other experiences you would like assistance with. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Erik. It's great to hear your perspective. The Galaxy Buds3 Pro is designed to provide a snug fit with multiple silicone ear tip sizes available. Trying different sizes might help you achieve a more comfortable experience during extended use. Check out the link attached for options to help you get a better fit. Regarding the difficulty of placing them in the case, the design allows for easy storage, but it can take a moment to get used to the alignment. Make sure to align the earbuds with the charging pins correctly, as this can make a difference. The Galaxy Buds3 Pro provide up to 26 hours of playtime on a single charge, and this can be extended to 30 hours with a fully charged case. If you’re noticing that the battery life is shorter than expected, there are a few adjustments you can make to conserve power, ensuring your earbuds last when you need them most. To maximize battery life, store the earbuds in their charging case with the cover closed when not in use. Additionally, you can adjust the notification settings through the Galaxy Wearable app on your connected phone; if you're using an iPhone, make these adjustments in the Galaxy Buds app instead. These simple steps can help you get the most out of your earbuds. We're pleased to hear you enjoyed the microphone quality. With advanced noise cancellation features, the Buds3 Pro are designed to deliver crystal-clear sound even in noisy environments, making them ideal for calls. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We’re here to support your experience with the Galaxy Buds3 Pro! -Kelvin https://www.samsung.com/us/support/answer/ANS10003519/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your review of the Samsung Galaxy Buds3 Pro, Matthew. It's great to see that you find them comfortable and enjoy the clean sound quality. The active noise cancellation feature is designed to enhance your listening experience by minimizing outside distractions, and we're glad you found it effective. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey there Arturo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and features of your new earbuds. We have provided links to help you with the fit and battery features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you would like at any time. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages