Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Itzel. It's great to know that you love the fit and sound quality. We designed the Buds3 Pro to provide a comfortable and immersive listening experience. We understand that adjusting to new pinch control features can take some time, especially when transitioning from other devices. The Galaxy Buds3 Pro incorporates advanced touch controls and customizable settings, which allow you to tailor your experience to match your preferences. Be sure to check out the link attached to learn more about how the pinch controls work and how to use it. Your feedback is invaluable as we continually work to improve our products, and we appreciate your patience as you get used to the new controls. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7 smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you so much for your feedback, Stephanie! We’re elated to see that you love the Galaxy Buds3 Pro and that they fit so comfortably in your ears. Our all-new design is engineered for optimal sound, featuring small, angled heads that ensure a snug fit during any activity. Plus, the accented Blade Lights allow you to express your unique style while enjoying an immersive audio experience. We hope you continue to enjoy your experience with the Buds3 Pro. If you ever have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus