We appreciate you taking the time to share your feedback with us, Cedric. The Galaxy Buds3 Pro delivers excellent sound quality, and are designed to meet expectations with features like Adaptive Noise Control and its premium audio quality. Their compact case is sleek and easy to carry, though it might take a bit of practice to get used to placing the earbuds securely inside due to their smooth design. It’s great to hear how much you’re enjoying them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Makhaya, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ear tips and features of your earbuds are to you every day. We have provided a link to a video to help you change out the ear tips to get that ideal fit. We have also provided a link to the full device manual we have available to help you troubleshoot the LED settings. Lastly, we have shared a link to the Samsung Support Team to help if these experiences continue. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Oluwakorede. We’re glad to see you’re enjoying the overall quality, but we understand your concerns about battery life. With a few adjustments, you can help conserve that battery power for when you need it most. One of the best ways to keep your earbuds charged is to store them in the charging case when not in use, making sure the case is closed. Additionally, adjusting your notification settings can significantly impact battery performance. If you're using the Galaxy Wearable app on your connected phone, you can customize these settings easily. For iOS users, the Galaxy Buds app allows you to manage notifications as well. It's also worth noting that when used with the fully charged case, the Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, and this can extend to as much as 30 hours. We hope these tips will help enhance your experience so you can enjoy your music, calls, and more without worrying about power. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Richard, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you have the best experience possible and troubleshoot the charging of your earbuds. We have provided a link to the Samsung Support Team and warranty information for your device for one on one assistance. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info