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Customer reviews for Samsung Galaxy Buds3 Pro for
Samsung Galaxy Buds3 Pro

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Jul 26, 2024
Goodcat72
5 out of 5 stars review

Verified Purchase

Best buds yet

I'm a fan.....they fit in my wonky ear that seem to reject all others and sound great. So far Ive been putting them to the test and whether cutting grass or shopping at Sam's club they have preformed flawlessly. The controls take a little getting used to but they do work and are routine now after only wearing them for a little over a week. Anyway, the sound is deep a rich, wireless charging works perfect, even in the protective case and they look cool. I primarily use these for conversations with clients as I work on their projects and so far these have been the best earbuds I have used...........ever. Hope you have the same experience and satisfaction.

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Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Oct 18, 2024
Corey B
4 out of 5 stars review

Verified Purchase

Great sounding earbuds, ANC troubles

The sound on these is not something to be overlooked - mids and highs reproduced by a 6.1mm planar speaker, allowing for relatively low audio distortion for a consumer audio product. These provide a very pleasant listening experience, especially with Lossless audio codecs pumped through the Buds. My criticism focuses on the ANC features. It feels like AI is trying constantly adjust the noise cancelation in the moment which leads to inconsistent ANC performance. On one instance, the Buds3 Pro thought a piercing loud noise was a viable sound to allow pass through, it caused me to rip the Buds from my ears in pain and turn off the machinery I was working with. Maybe the software needs to be adjusted and tweaked in an update to fix the ANC issues, or give users the option to use a broad noise cancelation without AI helping out.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi there Corey B, thank you for shariing your experience with your Samsung Galaxy Buds3 Pro with us. We are happy tohear you are pleased overall with the audio quality of your earbuds, and we would love to help you with tips and tricks to maximize your listening experience. We have provided a link to the full device manual that highlights the differences between the Adaptive audio setting and the ANC setting. You can also use the Samsung Wearables App to increase or decrease the intensity of the ANC setting depending upon your surroundings. We have provided a link to the Samsung Support Team to offer additional assistance through chat if you believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 30, 2024
digitap
3 out of 5 stars review

Verified Purchase

Good Sound Bad Fit

The sound is good, and the AI noise cancelling works well. I like that it will sense if I'm conversing with someone or if there is traffic nearby and lets the sound filter through. It takes a little getting used to, but then a lot easier than having to take them out when I want to hear what is going on around me. I dislike the fit. They are not very comfortable and often feels like they are about to fall out. I tried the different silicone sizes, and they helped just a little bit. They also have actually fallen out of my ear a few times.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you appreciate the sound quality and the advanced AI noise-canceling features. These earbuds are designed to seamlessly adapt to your environment, making it easier to stay connected while enjoying your favorite audio. We understand that fit is essential for long-term comfort, and we encourage you to try the various tip sizes included, as they are crafted for optimal comfort and sound isolation. Additionally, we recommend ensuring that the earbuds are securely seated in your ears for the best experience. You can also perform a fit test with your Buds3 Pro if needed. Your feedback is invaluable to us, and we continually strive to improve our products. If you need further assistance or tips on maximizing your experience with the Galaxy Buds3 Pro, please feel free to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 28, 2025
Marco
3 out of 5 stars review

Verified Purchase

Not worth the upgrade

If you have another galaxy buds version don't do the upgrade it is not worth it, I've already replace a pair of buds 3 pro and the new ones are going through the same problems, 3 pair of buds 3 pro in total and they are a waste of money. Charging problems specifically the left one(the one that i less use)

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Marco. We truly appreciate your feedback, as creating a seamless audio experience is our top priority. We hate to hear that your experience hasn’t met your expectations. That is definitely not what we want for our valued customers. To help enhance your experience, we suggest a few steps that may make a difference. Start by ensuring that your Buds are updated with the latest firmware through the Galaxy Wearable app, as this can help improve performance. If you're facing charging difficulties, try cleaning the charging contacts on both the buds and the case gently with a soft, dry cloth. Ensure that the case is charged and not obstructed by debris. Place the buds back in the case and make sure they’re seated correctly to maximize charging. We hope these steps help bring your Galaxy Buds3 Pro back to the performance you expect. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Sep 17, 2024
Matthias
2 out of 5 stars review

Verified Purchase

Good sound, but poor features

Earbuds pop out just by chewing food even after testing all three sizes of ear tips. Wind noise is horrible when cycling (Galaxy Buds 1 with the wingtips were the only ones that were okay with this). I miss the touch controls and these don't have them at all but voice commands are helpful for cycling. Overall, not super pleased with these buds for active lifestyles or for those who chew when they eat. They sound great when they stay in though!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from Social Commerce

Hi Matthias, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how vital the fit of your earbuds is to you on a daily basis, and using your earbuds successfully for all of your daily activities. We have provided a link to an article to help you with the ideal placement of your earbuds for a secure fit. We also suggest doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also shared a link to the full device manual and the Samsung Support Team to help align the ANC settings and other features to your preferences during your biking. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jan 13, 2025
Jieyan
1 out of 5 stars review

Verified Purchase

Defect product

Defect product. After one month use, constantly failed charging. I troubleshooted. Often times, only one of the two earbuds are charging in the case when the case isn't connected to charger. I didn't realize this issue until one day, my right earbud battery dropped to 5% and stopped functioning.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your experience with the Galaxy Buds3 Pro, Jieyan. We appreciate your feedback about the charging performance. It is important to us that you enjoy the best experience with your earbuds. The Buds3 Pro boasts an IP68 rating, ensuring durability against dust and water exposure. Additionally, it offers extended battery life, providing up to 6 hours of playback on a single charge and up to 30 hours when used with the charging case. The Galaxy Buds3 Pro is designed with advanced technology to ensure a seamless experience, and we expect them to perform optimally for you. If you're experiencing only one earbud charging, we recommend checking the charging contacts and ensuring they’re clean and free of debris, as this can sometimes impact performance. Additionally, ensure the charging case is fully functional and compatible with your Samsung earbuds. Check out the link attached for additional options to help troubleshoot this. If you’ve tried these troubleshooting steps and this persists, please don’t hesitate to reach out to Samsung Support. Our experts are here to assist you and ensure you have a fantastic experience with your Galaxy Buds3 Pro. -Kelvin https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Oct 11, 2025
rasput
5 out of 5 stars review

Huge upgrade over the galaxy buds 2

[This review was collected as part of a promotion.] I am coming from the galaxy buds 2 and everything about the 3 pro is better. Better battery life, better noise cancelation, and most importantly better sound quality. Also, people can hear me way better via the microphones. The added Galaxy AI features are a nice touch as well such as voice commands for the music and live interpretation. 5/5, must buy!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Feb 22, 2025
Samsung
2 out of 5 stars review

Verified Purchase

Disappointed in the quality

I was hoping to love these new Galaxy Buds, especially after upgrading to the S25 Ultra. I appreciate their appearance and design, but honestly, they don't match the quality of my older Galaxy Buds Pro. I've experienced some skipping and glitches during music playback. I've been a loyal Samsung customer for years, owning a Pro Book 4, Tab S9 Plus, and Watch 6 Classic, and I value their ecosystem. However, I'm disappointed with the earbuds' quality and believe Samsung's standards have slipped recently. I hope to see improvements if I'm to remain a loyal customer. If you're looking for better quality, I'd recommend considering older Galaxy Buds models. These new earbuds are simply not worth the price. I'm quite disappointed.

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
reply from R&R Team

Thank you for sharing your feedback on the Galaxy Buds3 Pro. We are thrilled to see your enthusiasm for Samsung products, including the S25 Ultra, Book 4, Tab S9 Plus, and Watch6 Classic. Your loyalty to Samsung is greatly appreciated, and we understand the importance of maintaining high standards across all our devices. To ensure you have the best possible experience with the Galaxy Buds3 Pro, we suggest a few troubleshooting steps. First, check for software updates to make sure both the earbuds and the Galaxy Wearable app are up to date. If you would like to refresh the earbuds, try resetting them by placing them in their charging case and closing the lid for at least 7 seconds. Then take them out again and try using them. Additionally, remove the Galaxy Buds3 Pro from your device's Bluetooth settings and re-pair them. Make sure the earbuds are fully charged before use and that the touch sensors and speaker grilles are clean and free of debris. Your feedback is invaluable as it helps us strive for excellence in our products. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Apr 13, 2025
Ralent
5 out of 5 stars review

Verified Purchase

Easily my best experience with any ear buds.

The white Buds 3 Pros were purchased for my wife to match her phone and watch. She s using the S25 Ultra and Watch Ultra with these buds, and I am writing this review on my Samsung account based on the experiences she has related to me. Keep that in mind when taking this review into account. Going from Buds 2 to the Buds 3 Pro was a bit of a change as it was simple tap controls to the new "pinch" and "slide" control scheme. The new control scheme works great, it just took some getting used to. After having some time to adjust to the new ear buds, and a little more time to test out as many features that she could, my wife has taken to using the Buds 3 Pro considerably more than any other set she's had in the past. All functions have been flawless, integration with other devices has been problem free, battery life is excellent and comfort is excellent. Finding a comfortable fit was a bit of trial and error. Every person is going to have a slightly different shape to their ear. For my wife, she found the most comfortable position was the left bud in the right ear, stem facing roughly 40 degrees up from level. And the right bud in the left ear at a similar angle. Even with this set up everything works, and sounds, great!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992
Sep 23, 2025
Orphia
5 out of 5 stars review

Samsung buds 3 pro sound amazing!

[This review was collected as part of a promotion.] I love the new samsung buds 3 pro so much! They sound amazing! I particularly like how simple it is to set them up! With galaxy ai the whole samsung eco system is just seamless and like a dream to use! Everything just works!

Review from Samsung US
Helpful?3MTCIEJ7RGUC18797511992