Hi there Uncle Black, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how frustrating it can be when you have a device that is not fitting, and we would love to help you with this experience. We have provided a link to an article to help you with the ideal placement, and another to a video to help you change out the ear tips included to get that ideal secure fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App and placed in your ears. Lastly, we have shared a link to the Samsung Support Team if this matter continues and you would like additional assistance or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, ряоdigч! We’re glad to see you’ve noticed improvements in sound quality. At Samsung, we strive to deliver the best audio experience possible, and it's great to see that reflected in your use. We noted your feedback regarding the microphone. The Galaxy Buds3 Pro is designed to provide exceptional audio clarity, and we’re always looking for ways to enhance this further. Be sure to keep your buds clean and up to date with the latest software for the best performance. Regarding the charging case design, we appreciate your perspective. While we currently do not offer a black color option, we often introduce new styles and colors, so be on the lookout for future releases. We recognize the change to the pinch action can take some getting used to. The goal was to balance usability and practicality while maintaining functionality. Your input on this feature is invaluable, and we’ll keep it in mind for future updates. Thank you again for your feedback! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey B A Mitchell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you acheive the ideal fit of your earbuds and have the best experience possible. We have provided a link to an article to help you with the placement of your earbuds, and a video to help change out the ear tips for the size that best fits your ears. You can also perform a fit test with your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Brandie, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you on a daily basis, and we would love to help you have the best experience possible with your device. We have provided links to help you with the fit and audio quality of your earbuds. For the squeal you mention, this can often occur when you obstruct the microphone of your earbuds while you are placing them in your ear or adjusting them. We also recommend doing a fit test with your earbuds when you are connected to the Samsung Wearables App. We have also provided a link to the full device manual and the Samsung Support Team if you have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use Active noise canceling on your Samsung earbuds Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages