Hi there Jerminator2006, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you on a daily basis, and we would love to help you have the best experience possible. We have provided a link to an article to help you troubleshoot the placement of your earbuds for the ideal fit, and we recommend following up with a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. We have also provided a link to a video to help you change out the ear tips to the size that best fits your ears. For the ANC feature, we have provided a link to an article about this specific setting. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Wils! We’re thrilled to know that you’re a fan of Samsung products. It’s great that you find these earbuds a little better when it comes to fit! The Galaxy Buds3 Pro are designed with an upgraded ergonomic shape, which helps ensure a more secure fit during use. We understand how frustrating it can be when earbuds don’t stay in place, so it’s fantastic to hear our improvements are making a difference for you. We're also glad that the earbuds are delivering on their promises. With features like Intelligent Active Noise Cancellation, 360 Audio, and an extended battery life, we're committed to enhancing your listening experience. If you have any further feedback or suggestions, please do not hesitate to reach out to us at Samsung Support.-Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Rafael, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the change from tap settings to pinch settings can take some adjustment in the new motion for our customers. We have provided a link to the full device manual to help you with all of the settings and help ensure you have the best experience possible. We have also shared a link to an article to help you with the fit of your earbuds for a secure fit. We also recommend performing a fit test to get any recommendations to get that secure fit you are seeking. We have lastly shared a link to the Samsung Support Team to offer additional assistance if you are continuing to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages