Hi there Elvis, thank youf or your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a secure fit with your earbuds is to you every day. We have provided a link to an article to help you with the fit of your earbuds. We also recommend performing a fit test with your earbuds in your Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you would like any additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there Techyguy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important being able to change the ear tips of your device is to you when trying to get the ideal fit for comfort and enjoyment. We have provided a link to a video about how to change the ear tips. We have also included a link to the Samsung Support Team if you continue to experience this frustration or discuss the ear tips that were included with your device further. Thank you for being a Samsung customer. -Elizabeth Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your thoughts on the Buds3 Pro! We appreciate your feedback regarding their fit and sound level. It's worth noting that the Buds3 Pro is powered by our first-ever dual amplifier, featuring independently controlled woofers and tweeters. This design allows for a broad spectrum of sound, ensuring you can enjoy the minute details in your music with our enhanced 2-way speaker system. To achieve optimal audio performance, make sure you have the right size ear tips for your ears. The earbuds come with different-sized tips, and they must fit snugly without any gaps between your ear and the ear tip to prevent sound leaks. If you need guidance on changing the tips, please refer to our guide. Once you have the correct tips, check the bottom of the earbuds for directional marks—the "L" for left and "R" for right. Insert them into your ears accordingly, ensuring the microphones are pointing toward your mouth. Feel free to adjust their position until they feel comfortable. You can also run an earbud fit test using the Galaxy Wearable app to confirm that you have the proper fit. If you have any further concerns, please feel free to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there ZRRR, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds is for prolonged wear and uninterrupted listening experiences. We have provided a link to an article to help you troubleshoot the fit of your earbuds. We have also shared a link to two articles to help you with the ANC setting and audio quality. We have lastly shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your feedback about the Galaxy Buds3 Pro, Shammah! The Buds3 Pro Galaxy Buds3 Pro offers up to 26 hours of playtime per charge and can extend to 30 hours with a fully charged case. To conserve battery power, keep the earbuds in their charging case with the cover closed when they're not in use, and adjust the notification settings through the Galaxy Wearable app on your connected phone; if you’re using iOS, use the Galaxy Buds app to make these adjustments. We appreciate your suggestions for improving battery life and the materials used for the earbuds and case, and we're glad you find the buds to be good overall! If you have more thoughts or experiences to share, we’d love to hear them, and for any further concerns or questions, please reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus