Hey Doomrules90! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled you enjoy the excellent noise cancellation feature, which immerses you in your music and calls. We understand that finding the perfect fit is critical, especially during activities like eating or talking on the phone. Consider trying the different ear tip sizes included in the package to enhance comfort and stability. You can also run a fit test using the Wearable app. We want you to have the best experience possible. We're also glad you love the volume control feature on the wings! It's designed to keep you in control without needing to reach for your device, so you can enjoy your audio without interruptions. If you have any other feedback or need further assistance, please don't hesitate to reach out to us at Samsung Support. Your satisfaction is our priority! smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi there Dondo, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you troubleshoot the features of your device that are not meeting your expectations and potentially causing frustration. We have provided links to help you with the fit and changing the ear tips at your convnience. You also have the ability int he Samsung Wearables App to perform a fit test. We have also provided a link to the full device manual to help you witht he settings, and discover the voice settings you can use in addition to the touch settings. We have lastly, provided a link to the Samsung Support Team if you have any questions or experience further frustrations. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Hank NYC, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you were pleased with the audio quality of your earbuds, and we would love nothing more than to help you troubleshoot the fit of your earbuds to have the best experience possible. We have provided a link to an article to help you troubleshoot the fit and recommend following up with a fit test with your earbuds connected in the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey B A Mitchell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you acheive the ideal fit of your earbuds and have the best experience possible. We have provided a link to an article to help you with the placement of your earbuds, and a video to help change out the ear tips for the size that best fits your ears. You can also perform a fit test with your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages