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Verified Purchase
Downgrade from the Buds 2 Pro
Not a fan of the "Blade" design, it seems like Samsung gave into peer pressure and all design personality was lost with this itteration. There is also a lack of function as the controls have you pinch the blade instead of tap, this means I can no longer use them fingerless. The buds 2 pro i could have dirtly hands or gloves on and use my wrist to accept a call or change songs but that is not possible with the pinch controlls. I do not notice any change in sound qaulity in comparison to the Buds 2 pro, both sound good.
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Cameron! We appreciate your feedback regarding the design and controls, and understand how important functionality is for a seamless experience. While the pinch controls offer a new way to interact with your buds, there are other ways to control your buds. If you're looking for an alternative way to control your Buds3 Pro without using your fingers, you might love the voice assistant feature! Simply use your voice to manage calls, play music, or adjust settings, which can be incredibly helpful when your hands are busy. We’re glad to see that you made the upgrade from the Buds 2 Pro. Our team is committed to delivering an exceptional audio experience. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003614/ (Voice Commands) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Excellent earbuds, I just can't get the perfect fi
First im not sure if it's the buds or my ears, but i seem to have an issue getting the perfect fit. I get them in my ears and the wearables app says i have a good fit but after a little while they start to get uncomfortable. Second, these are the best sounding earbuds I have ever had! The sound quality is excellent the battery life is good and the different options for picking up external sounds around you is very good. If I could get these to fit perfectly I would give them 10 stars.
Thank you for your feedback on the Galaxy Buds3 Pro, Rob! We're pleased to see that you’re enjoying the excellent sound quality and battery life. To enhance your comfort, we recommend trying out the different-sized ear tips included with the earbuds. Finding the right fit can make a significant difference in your overall experience. If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. We’re here to help you get the best from your earbuds! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Good, but
The noise cancellation is quite imImpressive. The audio quality of the microphone and sound are amazing. However, I am experiencing some difficulty because they tend to slip out of my ears, requiring frequent readjustment. Consequently, I am currently using my previous headphones until a solution for improved fit is found.
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, R sam. We're thrilled to hear that you find the noise cancellation impressive and appreciate the outstanding audio quality for both the microphone and sound. Regarding your experience with fit, we understand how important it is for your earbuds to stay secure during use. To enhance comfort, we recommend trying out different ear tip sizes that come included with your Galaxy Buds3 Pro. Finding the right fit can significantly improve stability and overall listening experience. You can easily swap the ear tips by following the guidance in the user manual available on Samsung.com. Additionally, ensure that the earbuds are properly seated in your ears. You can adjust their position slightly for a more secure fit. For further assistance, we encourage you to check out the link attached, which provides helpful advice for maximizing your experience with the Galaxy Buds3 Pro. We value your feedback and hope these suggestions help you enjoy your earbuds even more! If you have any more questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003519 smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Best buds so far
These are really amazing. Lots of options and easy to use not to mention pretty comfortable for in ear buds but the best part is the incredible sound. Thank you Samsung another great product to add to my collection of high quality well made and well thought out products from samsung Thank you for making them things that I have no regrets for purchasing
Thanks for taking the time to share your feedback with the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers impressive features that enhance comfort and sound quality. With Adaptive Noise Control powered by Galaxy AI, they provide an immersive listening experience while maintaining awareness of your surroundings. Their premium sound and Adaptive Equalizer adjust audio based on how the earbuds fit, ensuring an optimized experience for every playlist. It's great to see how much you appreciate the thoughtful design and high-quality performance of these buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Awesome Sound and Extremely Comfortable to wear!
I have alwa6s preferred Samsung Ear Buds and even more so now with the new Ear Bud 3 Pro from Samsung. Sound quality is exceptional - pairing with Samsung and non Samsung peripherals is easy and convenient and best of all, the comfort and fit of the new Ear Buds are better than ever before! Keep up the great work Samsung!!!
Excellent noise cancelling and audio
[This review was collected as part of a promotion.] The galaxy buds 3 pro has excellent audiophile and noise cancelling. The galaxy buds 2 pro was my favorite until the 3 pro came out. The battery life is also excellent. The design was also a nice change, especially having the ability to control volume and preventing accidental touches. The charging case was also resigned which I also like. I have multiple headphones but I always comeback to the galaxy buds 3 pro.
This product has great sound.
[This review was collected as part of a promotion.] Everything about this device is amazing except for the fit. I've tried all three sizes and can't seem to get them to stay put or get them to show a correct connection via the app. I rarely use them because of this and it disappoints me because I love everything else.
Hi there Cappa67, Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. Designed with top sound quality and adaptive audio that responds to your environment, the first step is to ensure you have the correct size of tips for your ears. They should fit snugly, with no gaps between your ear and the tip, which prevents sound leaks and enhances audio performance. Check the bottom of the earbuds for directional marks—in particular, an L and an R. Insert the R earbud into your right ear with the R facing you, and similarly, insert the L earbud into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth, not straight down. You can adjust the earbuds by rotating them until they feel comfortable. Additionally, you can run a fit test to confirm proper fit. For more details, see the online article linked below. We appreciate your review and thank you for choosing Samsung as your preferred brand. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Avoid them due to QC issues
I really wanted to like these but unfortunately, I can't recommend them. THE BAD: 1. They don't fit properly, at least in my ears. This is isn't going to be a problem for everyone I imagine, but it was for me. I can't get a good deal no matter what. 2. when putting them in the other right earbud often make a horrible high pitch sound, right in your ear. 3. The one I received was faulty and I haven't been able to get any support from Samsung. The right ear bud won't charge. I wanted to give them another chance, with a different pair, but Samsung just suggested that I restart the ear buds. Yeah no that didn't fix it. At this point I went with different headphones and will just be returning these. THE GOOD: They do sound great. So, I can't recommend these. Quality control seems to be an issue and getting support from Samsung to fix their mistake is a huge waste of time (I went through 4 reps in their chat and still nothing).
Hi there Manny, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galay Buds3 Pro. We completely understand how valuable the performance of your earbuds are to you every day. We have some great articles available online to help our customers troubleshoot any frustration they are experiencing. These articles are available through search in the Support Section of our website. Please, reach out to us again at any time if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Did I make mistake by buying this?
Frustrating. I have many samsung Devices and this headphone is least favorite one on day one. With Samsung Phone, I thought experiencing this headphone would be breeze but I don't seem to find how I can adjust audio settings of this headphones. Miraculously, Samsung does not support Buds3 Pro on wearable. But I don't seem to find the settings under Settings > Bluetooth either.
Hi there Das P, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. These earbuds can automatically adjust sound settings, such as Ambient sound, Adaptive sound, and Active noise canceling, to enhance your listening experience during music playback or calls. You can also manually activate these features through the Galaxy Wearable app. For detailed instructions, please see the linked YouTube video below on locating your Galaxy Buds3 Pro within the Samsung Wearable app. We value your feedback and appreciate your choice of Samsung. Use the Wearable app and SmartThings to find your Galaxy Buds | Samsung US https://www.youtube.com/watch?v=UUFCE2MqNIQ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Doesn't perform as claimed.in ange and battery
Quality ear buds, but poor range and battery life. I expected the distance you can travel from your phone to be at least equal to all my previous ear buds. Music cuts out after 20' or only 10' if theres a wall between you. Left ear buds battery dies in around 2 hours. Right one last 20 minutes longer.
Hi there Dan M, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how vital your earbuds are to you for a range of activities every day, and we would love to help you have the best experience possible with your device. For the Bluetooth connection of your earbuds we have provided links to two articles to help in this matter. We have also provided a link to an article about the battery of your earbuds, and to the Samsung Support Team. These experts can work with you directly through chat if these resources do not help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages