Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ashley! It’s great to see that you find the noise canceling feature so effective. It’s designed to create a truly immersive listening experience that lets you fully enjoy your music. We noted your preference for the previous style and color options, so your feedback on that is appreciated. We're always looking for ways to enhance our products while keeping what our customers love. If there is anything we can do to assist you at anytime, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for your wonderful review of the Galaxy Buds3 Pro, Jaegar! It's great to know that you're enjoying the excellent sound quality and effective ANC. We put a lot of thought into the transparency features and comfort to enhance your listening experience. We're also glad that the Samsung Wearable app is making it easy for you to connect with your devices. Your feedback means a lot to us. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Pancho, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you find the ideal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello Reggie O, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are pleased to hear you are happy with the improvements to these newly redesigned earbuds over your previous generation. We would love to help you with the blade light of your device, and have provided a link to the full device manual to help you adjust the settings of this feature. We have also provided a link to the Samsung Support Team if you experience anything out of the ordinary or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for reaching out to share your experience with us, Alfred. Your feedback helps us provide our customers with constant improvements. The Galaxy Buds3 Pro features a silicone ear tip insert made of polyamide and glass fiber, and the earbud unit body is constructed from polycarbonate. The main speaker mesh is made of aluminum, while the port mesh is crafted from stainless steel. Additionally, the charging contacts are made of brass and rhodium-plated, and the proximity sensor window is made from crystal epoxy. Samsung Electronics does not use any internationally restricted materials or any other potentially harmful materials in any component of the Galaxy Buds that comes into direct contact with the skin. Samsung Electronics also certifies its compliance with international environmental regulations by the authorized international test institutions, for certain materials that could be included in the silicone, plastic, and metal used in Galaxy Buds products. If you are experiencing any discomfort we ask that you take the buds out and look over the list of materials used to ensure that you are not allergic. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hey Moshe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with the audio quality, and we are thrilled to help you troubleshoot the fit and have the best possible usage with your earbuds. We have provided links to an article to help you with the optimal placement and another link to a video to change the ear tips to a more compatible size for your ears if necessary. We also recommend performing a fit test with your earbuds while you are wearing them and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit https://www.youtube.com/watch?v=i3SBh9ySfgA Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your experience with the Galaxy Buds 3 Pro, Drak! We understand that the new blade stems design can be a shift, and we’re thrilled to see you gave them a chance during your phone upgrade. Many users have found that while the blade stems might take some getting used to, the comfort and sound quality really shine through once you do. We're glad to know they’ve exceeded your expectations! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus