Thank you for sharing your feedback on the Galaxy Buds3 Pro, Jako. We're thrilled to see that you enjoy the exceptional sound quality and impressive active noise cancellation. To address your concern about them slipping off while sweating, we recommend trying out the different sizes of ear tips included with your earbuds. Ensuring a snug fit is key to preventing any slippage and achieving optimal audio performance. Make sure to look for the directional markings on the buds. When inserting them, ensure the 'L' is for left and the 'R' is for right. Additionally, you can adjust their position slightly to secure the fit. For further assistance, consider using the earbud fit test in the Galaxy Wearable app to ensure you are getting the best fit possible. If you need guidance on changing the tips, we have a helpful guide available on our website. We appreciate your input and hope these tips enhance your experience with the Buds3 Pro. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your candid feedback about the Galaxy Buds3 Pro, Anthony. We’re glad to see that you find them to be good headphones overall, and we appreciate your detailed insights. Regarding the fit, the Galaxy Buds3 Pro are designed with different-sized ear tips to help users achieve a secure and comfortable fit. To improve stability during prolonged use, ensure the earbuds are positioned correctly by checking the directional markings (L for the left ear and R for the right ear). Insert the earbuds gently and rotate them forward or backward until they sit snugly in your ears. For the smell you mentioned, the materials used in the Galaxy Buds3 Pro, such as polycarbonate and other safe components, comply with international safety standards. Occasionally, new devices may exhibit a temporary odor due to the manufacturing process. To help minimize this, ensure the earbuds are kept clean and dry by wiping them with a lint-free, soft cloth lightly dampened with clean water. Avoid using soap or chemical cleaners, as they can react with the materials. Allow the earbuds to air out in a well-ventilated area to reduce any lingering odor. If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Thank you for sharing your feedback with us, Terek. We appreciate your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro are equipped with an 11mm dynamic driver and a diaphragm enhanced with a 1.5x amplifier, delivering dynamic and high-quality sound. Additionally, these earbuds feature Active Noise Cancellation (ANC) technology, allowing users to immerse themselves in their audio by significantly reducing ambient noise. Achieving the right fit is essential for optimal performance, so it's important to use the correct ear tips, which come in various sizes. Make sure there are no gaps between your ear and the tip to prevent sound leaks. For instructions on changing the tips, please refer to our guide. Once you've selected the right tips, check the earbuds for directional marks, with "L" for left and "R" for right. Insert the R bud into your right ear, with the "R" facing you, and the L bud into your left ear, with the "L" facing you. Angle the earbuds so that the microphone is pointed towards your mouth, and adjust them for comfort by rotating slightly. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. If you have any other questions or need further information, feel free to ask us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus