We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, David. It's awesome to see that you've been using the voice commands to answer phone calls! You can also use other voice commands for music and volume control. For example, you can say “Play music,” “Stop music,” “Next song,” or “Previous song” to manage your playback. To adjust the volume, simply say “Volume up” or “Volume down.” We understand that in order to have the best experience with any earbuds, fit is crucial. We see that you have already tried the additional bud tips. We recommend checking the bottom of the earbuds for directional marks. You will find an 'L' for the left ear and an 'R' for the right ear. Insert the right bud (R) into your right ear with the 'R' facing you. Similarly, insert the left bud (L) into your left ear with the 'L' facing you. Angle the microphone, located on the bottom of the bud, slightly towards your mouth instead of pointing straight down. Also, be sure to adjust the buds by rotating them forward and backward until they fit comfortably. You can run an earbud fit test to ensure you have the proper fit. We hope these steps help you achieve that perfect fit, and if you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hola Robert H, Thank you for reviewing the Galaxy Buds3 Pro. You highlighted excellent noise cancellation and provided feedback about charging after use during activities. The Buds3 Pro blend comfort with advanced ANC technology and a compact design that suits active lifestyles. Your insights help us improve the balance between durability, water resistance, and high-performance sound quality. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Please get in touch with our Samsung Support Team to discuss warranty options. We are here to assist. Thank you for choosing Samsung! Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thank you for sharing your honest thoughts on the Galaxy Buds3 Pro, Jay! We're excited to see that you're enjoying the bass and having such a great experience with them. Don't forget, you can customize your sound settings for different apps. Just swipe down to quickly adjust your EQ and noise control from the Quick Settings panel. Your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or bass boost on Spotify, you can keep your sound perfectly in tune with your vibe. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus